Bedding, Cribs & Rollaways
Q: Are cribs available for guests staying at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, The Peninsula Beverly Hills provides cribs for guests traveling with infants. They are available upon request, and it is recommended that you contact the hotel directly prior to your arrival to ensure one is reserved for your room.
Q: Are down/feather pillows available at The Peninsula Beverly Hills?
A: Yes, down and feather pillows are provided as the standard pillow option in all guest rooms at The Peninsula Beverly Hills. Foam pillows are also available upon request for guests who prefer an alternative.
Q: Are foam pillows available at The Peninsula Beverly Hills?
A: Yes, foam pillows are available at The Peninsula Beverly Hills upon request. Guests may contact Housekeeping or the Front Desk to request foam pillows during their stay.
Q: Are luxury linen types available at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, The Peninsula Beverly Hills features luxury Frette linens in all guest rooms and suites, providing a premium sleep experience with high-quality Italian bedding.
Q: Are rollaway beds available at The Peninsula Beverly Hills?
A: Yes, rollaway beds are available at The Peninsula Beverly Hills upon request, subject to availability. A fee of $50 per night applies for guests ages 13 and older, while rollaway beds are provided complimentary for children ages 12 and under.
Q: Are sofa beds available at The Peninsula Beverly Hills?
A: Yes, select accommodations at The Peninsula Beverly Hills include sofa beds. Rollaway beds are also available upon request, subject to availability. A fee of $50 per night applies for guests ages 13 and older, while rollaway beds are complimentary for children ages 12 and under
Q: Is a down/featherbed available at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, a down/featherbed is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is a duvet available at The Peninsula Beverly Hills?
A: Yes, all guest rooms and suites at The Peninsula Beverly Hills are equipped with feather duvets as part of the hotel's luxury bedding.
Q: Is a pillow-top mattress available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer pillow-top mattresses. However, mattress toppers are available upon request to enhance guest comfort during their stay.
Q: Is a portable play yard-type crib available at The Peninsula Beverly Hills?
A: Yes, a portable play yard-type crib is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is a traditional crib available at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, a traditional crib is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: What is the fee for a crib at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills provides cribs for infants and young children **free of charge** upon request. To ensure availability, it is recommended that you contact the hotel directly prior to your arrival to arrange for a crib to be placed in your room.
Guest Services
Q: Are complimentary toll-free calls available at The Peninsula Beverly Hills?
A: Yes, complimentary toll-free calls are available at The Peninsula Beverly Hills for overseas calls.
Q: Do you have to be a hotel guest to visit the The Peninsula Beverly Hills or dine at the restaurants?
A: No, you do not have to be a hotel guest to visit The Peninsula Beverly Hills or dine at its restaurants. The hotel welcomes non-guests to enjoy its dining venues, including The Belvedere, The Roof Garden, The Club Bar, and The Living Room. While reservations are not strictly required for all areas, they are highly recommended for dining, especially for Afternoon Tea in The Living Room or meals at The Belvedere, as these venues can fill up quickly.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer resort passes or day passes for access to hotel amenities. However, non-hotel guests may reserve a poolside cabana, subject to availability and applicable fees. Guests with confirmed spa appointments may also access The Peninsula Spa facilities. In addition, all of the hotel's restaurants and bars are open to both hotel guests and the public.
Q: Does The Peninsula Beverly Hills deliver a complimentary newspaper to guest rooms?
A: No, The Peninsula Beverly Hills does not provide complimentary newspapers to all guest rooms. However, a selection of newspapers is available upon request, subject to availability.
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Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer babysitting services?
A: Yes, The Peninsula Beverly Hills offers babysitting services for guests. The hotel can also arrange for professional, bonded childcare services upon request through their concierge team. It is recommended to contact the hotel directly in advance to make these arrangements.
Q: Does The Peninsula Beverly Hills offer a complimentary newspaper in the lobby?
A: No, The Peninsula Beverly Hills does not offer complimentary newspapers in the lobby. However, a selection of newspapers is available upon request, subject to availability.
Q: Does The Peninsula Beverly Hills offer complimentary coffee in lobby?
A: Yes, The Peninsula Beverly Hills offers complimentary coffee in the lobby during the morning for hotel guests.
Q: Does The Peninsula Beverly Hills offer complimentary in-room coffee or tea?
A: Yes, The Peninsula Beverly Hills provides complimentary in-room coffee and tea service for all guests. Each room and suite is equipped with a Nespresso coffee machine and a selection of premium teas, which are replenished daily.
Q: Does The Peninsula Beverly Hills offer complimentary long distance calls?
A: Yes, The Peninsula Beverly Hills offers toll-free numbers for overseas calls, which indicates complimentary long distance calling options are available.
Q: Does The Peninsula Beverly Hills provide complimentary concierge desk service?
A: Yes, The Peninsula Beverly Hills provides complimentary concierge services to all guests. Their concierge team is available to assist with restaurant reservations, transportation arrangements, sightseeing recommendations, and other personalized requests to enhance your stay.
Q: Is a safe deposit box available at The Peninsula Beverly Hills?
A: Yes, every guest room and suite at The Peninsula Beverly Hills is equipped with an in-room safe. For larger valuables that cannot fit in the in-room safe, larger safe deposit boxes are available through the Front Desk, subject to availability.
Q: Is a voltage converter available at The Peninsula Beverly Hills?
A: Yes, a voltage converter is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is an electrical adapter available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides electrical adapters for guests upon request. As a luxury property, the hotel is equipped to assist international travelers with their power needs; you can contact the front desk or the "Peninsula Service" button on your in-room tablet to have an adapter delivered to your room.
Q: Is grocery shopping service available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer a grocery shopping service.
Q: Is same-day dry cleaning available at The Peninsula Beverly Hills?
A: Yes, same-day dry cleaning is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is the front desk open 24 hours at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, the front desk is open 24 hours at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is there a concierge or guest services desk available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers a dedicated concierge team and guest services to assist with arrangements during your stay. The hotel is well-known for its high level of personalized service, and the concierge desk can assist with restaurant reservations, transportation, shopping recommendations, and other bespoke requests.
Q: Is valet cleaning available everyday at The Peninsula Beverly Hills?
A: Yes, valet cleaning (laundry and dry cleaning) services are available daily at The Peninsula Beverly Hills. Guests can request same-day service for items submitted by a specific morning cutoff time, and express service is also available.
Q: Is valet dry cleaning available at The Peninsula Beverly Hills?
A: Yes, valet dry cleaning is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is wake-up call service available at The Peninsula Beverly Hills?
A: Yes, wake‑up call service is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: What languages are spoken by the staff at The Peninsula Beverly Hills?
A: Languages spoken by the staff at The Peninsula Beverly Hills in Beverly Hills, CA include English, Spanish, French, German, Japanese, Arabic, Korean, Russian, Filipino, Italian, Portuguese, Chinese (Mandarin), and Cantonese.
Room Entertainment
Q: Do the rooms at The Peninsula Beverly Hills come with an AM/FM clock radio?
A: No, guest rooms at The Peninsula Beverly Hills do not include an AM/FM clock radio. Guests can use the in-room tablet to set alarms and access room controls.
Q: Does The Peninsula Beverly Hills have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, all guest rooms and suites at The Peninsula Beverly Hills are equipped with large HD flat-panel televisions, with either 55-inch or 65-inch screens, depending on the room category.
Swimming Pools
Q: Are floatation devices allowed in the pool at The Peninsula Beverly Hills?
A: Yes, flotation devices are permitted in the pool at The Peninsula Beverly Hills.
Q: Are pool towels provided at The Peninsula Beverly Hills?
A: Yes, pool towels are provided for guests at The Peninsula Beverly Hills. Fresh towels are available at the rooftop pool for guests to use during their visit.
Q: Are there any pool restrictions at The Peninsula Beverly Hills (e.g., swimwear policy)?
A: The Peninsula Beverly Hills maintains a sophisticated atmosphere at its rooftop pool, and while there is no formal, written "swimwear policy" beyond standard hotel etiquette, guests are expected to adhere to the following guidelines: * **Appropriate Attire:** Swimwear is intended for the pool area only. Guests are expected to wear cover-ups or resort-casual attire when walking through the hotel lobby, elevators, or public corridors. * **Atmosphere:** The pool is considered a tranquil, luxury environment. While swimwear is permitted in the pool and on the sun deck, overly revealing or inappropriate swimwear is generally discouraged to maintain the hotel's upscale ambiance. * **Access:** The rooftop pool is reserved exclusively for registered hotel guests. * **Children:** Children are welcome at the pool, but they must be supervised at all times. If you are planning to host a gathering or have specific concerns regarding attire for a private event at the pool, it is recommended to contact the hotel directly to ensure your plans align with their house policies.
Q: Are there any poolside activities available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers several poolside activities. Guests can enjoy relaxing by the 60-foot outdoor rooftop pool and hot tub with panoramic city views. They can rent private cabanas—either standard cabanas accommodating up to 4 guests or deluxe cabanas accommodating up to 6 guests—that come equipped with modern amenities and refreshments. Additionally, poolside spa services are available seven days a week, including manicures, pedicures, and reflexology treatments in private cabanas. Guests can also enjoy signature cocktails, refreshing juices or smoothies, and light fare from the Naturally Peninsula menu while lounging poolside.
Q: Are there lockers available at the pool or fitness center at The Peninsula Beverly Hills?
A: Yes, locker rooms are available at The Peninsula Beverly Hills Fitness Center, which includes spa locker room amenities such as showers, saunas, and a relaxation area. While specific mention of lockers at the rooftop pool is not detailed, the fitness center's spa locker rooms provide facilities for guests.
Q: Can I bring food and drinks to the pool area at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills generally does not permit guests to bring outside food and drinks to the pool area. The hotel offers a full poolside dining menu, including light snacks, meals, and beverages, which are served at the Roof Garden restaurant and directly to your lounge chair. If you have specific dietary restrictions or requirements, it is recommended that you contact the hotel concierge or the pool staff in advance to discuss your needs.
Q: Can I host a private pool event at The Peninsula Beverly Hills?
A: Yes, you can host private events at The Peninsula Beverly Hills, including at the pool area. Because the pool is a primary amenity for hotel guests, private events typically require coordination with the hotel’s events team. They offer various packages for private gatherings, corporate events, and social celebrations. To secure a space, you must contact their events department directly to discuss availability, capacity limits, and specific requirements for pool-side access.
Q: Does The Peninsula Beverly Hills have a lap pool or swim lanes?
A: The Peninsula Beverly Hills features a 60-foot rooftop pool. While it is suitable for swimming and recreation, it is not a dedicated lap pool and does not have designated swim lanes.
Q: Does The Peninsula Beverly Hills have a pool for fitness or water aerobics?
A: The Peninsula Beverly Hills features a rooftop swimming pool that is primarily designed for leisure and relaxation rather than dedicated fitness or water aerobics. While the pool is 60 feet long and suitable for light lap swimming during quieter hours, the hotel does not offer scheduled water aerobics classes or a dedicated lane for intensive fitness swimming. The hotel does, however, provide a comprehensive fitness center equipped with state-of-the-art cardio and strength-training equipment, and they offer private personal training sessions upon request.
Q: Does The Peninsula Beverly Hills have a poolside bar or restaurant?
A: Yes, The Peninsula Beverly Hills features a poolside dining venue called **The Roof Garden**. Located on the hotel's rooftop, The Roof Garden offers an al fresco dining experience overlooking the city. It serves breakfast, lunch, and dinner, featuring a menu that emphasizes fresh, seasonal ingredients, many of which are sourced from the hotel's rooftop garden.
Q: Does The Peninsula Beverly Hills have a swimming pool?
A: Yes, The Peninsula Beverly Hills has a 60-foot outdoor rooftop swimming pool. It offers panoramic views of the Los Angeles and Century City skyline and features enhanced cabanas with luxury amenities for guests to relax and enjoy. The pool area also includes a hot tub and provides poolside spa services such as manicures, pedicures, and reflexology. The pool is open daily from 6:00 am to 9:00 pm.
Q: Does The Peninsula Beverly Hills have an age restriction for the pool?
A: The Peninsula Beverly Hills does not have a specific age restriction for the pool; however, children under the age of 16 must be accompanied by an adult at all times while using the pool facilities.
Q: Does The Peninsula Beverly Hills offer poolside cabanas for rent?
A: Yes, The Peninsula Beverly Hills offers poolside cabanas for rent. Guests can reserve private cabanas at the hotel's rooftop pool, which feature amenities such as flat-screen televisions, and personalized service.
Q: Does The Peninsula Beverly Hills offer poolside service or waitstaff?
A: Yes, The Peninsula Beverly Hills offers poolside service. Guests can enjoy light fare from the cabana dining menu available all day, along with signature cocktails, refreshing juices, and smoothies served poolside. Additionally, there are poolside spa services such as manicures, pedicures, and reflexology available in private cabanas.
Q: Does the The Peninsula Beverly Hills have a children's pool?
A: No, The Peninsula Beverly Hills does not have a dedicated children's pool. The hotel features a single rooftop swimming pool that is available for all guests to use.
Q: Is the pool accessible to guests with disabilities at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, the pool is accessible to guests with disabilities at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is the pool at The Peninsula Beverly Hills indoor or outdoor?
A: The pool at The Peninsula Beverly Hills is **outdoor**. It is a rooftop pool located on the top floor of the hotel, offering views of the surrounding area.
Q: Is the pool at The Peninsula Beverly Hills open year-round?
A: Yes, the rooftop pool at The Peninsula Beverly Hills is open year-round. It operates daily from 6:00 am to 9:00 pm, providing guests with a luxurious outdoor swimming experience with panoramic city views.
Q: Is the pool heated at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, the rooftop pool at The Peninsula Beverly Hills is heated and maintained at a comfortable temperature year-round.
Q: Is there a lifeguard on duty at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a lifeguard on duty at its rooftop swimming pool.
Q: Is there a pool for adults only at The Peninsula Beverly Hills?
A: No, there is not an adults‑only pool at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: What are the operating hours for the pool at The Peninsula Beverly Hills?
A: The rooftop pool at The Peninsula Beverly Hills is open daily from **6:00 a.m. to 9:00 p.m.*
Q: What is the maximum pool depth at The Peninsula Beverly Hills?
A: The maximum depth of the pool at The Peninsula Beverly Hills is 4 feet (1.2 meters).
Fitness Facilities
Q: Are elliptical machines available at The Peninsula Beverly Hills?
A: Yes, elliptical machines are available at The Peninsula Beverly Hills Fitness Center.
Q: Are fitness classes offered at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers fitness classes and wellness programming for guests. The hotel features a state-of-the-art fitness center and provides a variety of wellness activities, including yoga and personal training sessions, which can be arranged through the front desk or the hotel's spa.
Q: Are personal trainers available at the fitness center in The Peninsula Beverly Hills?
A: Yes, personal trainers are available at the fitness center at The Peninsula Beverly Hills. Guests can arrange for private training sessions, as well as other wellness services such as yoga and Pilates instruction, through the hotel's front desk or the fitness center staff.
Q: Are there free weights at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills Fitness Center offers free weights including hand weights ranging from 2 lbs to 65 lbs and medicine balls from 6 lbs to 12 lbs.
Q: Are there weight machines at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills Fitness Center offers weight machines. These include equipment such as the Cybex Bravo, Freemotion Genesis DS for chest, shoulder, lat pulldown, and high row exercises, Life Fitness Cross Cable Dual Tower, and Life Fitness Seated Leg Press, along with a variety of hand weights and medicine balls.
Q: Does the gym at The Peninsula Beverly Hills have treadmills?
A: Yes, the gym at The Peninsula Beverly Hills has treadmills, including premium Woodway treadmills.
Q: Does The Peninsula Beverly Hills have cardiovascular equipment?
A: Yes, The Peninsula Beverly Hills offers cardiovascular equipment including Woodway treadmills, Peloton bikes, Life Fitness cycles (recumbent and upright), elliptical trainers, and Octane Fitness lateral wave machines.
Q: Does The Peninsula Beverly Hills offer exercise bikes?
A: Yes, The Peninsula Beverly Hills Fitness Center offers exercise bikes, including Peloton bikes and Life Fitness cycles (both recumbent and upright).
Q: Does the The Peninsula Beverly Hills have a fitness center?
A: Yes, The Peninsula Beverly Hills has a fitness center that is open 24 hours. It features premium cardiovascular, strength, and weight training equipment, personal trainers available for one-on-one coaching sessions in yoga and Pilates, and spacious locker rooms with Himalayan Salt Saunas, showers, and a relaxation area. Towels, robes, workout wear, and slippers are also available upon request.
Q: In which year was the fitness equipment at The Peninsula Beverly Hills most recently replaced?
A: The fitness equipment at The Peninsula Beverly Hills was most recently replaced in **2025**. As part of a comprehensive property-wide renovation, the hotel upgraded its fitness center with state-of-the-art Technogym equipment.
Q: Is additional fitness equipment available at The Peninsula Beverly Hills?
A: Yes, additional fitness equipment is available at The Peninsula Beverly Hills. Besides premium cardiovascular and strength training machines, guests can request an In Room Workout Kit for guided workouts in their hotel room. The Fitness Center also offers personal trainers for one-on-one coaching sessions in yoga and Pilates. Towels, robes, workout wear, and slippers are available upon request to enhance the fitness experience.
Q: Is the fitness center at The Peninsula Beverly Hills accessible to all guests, or only certain room categories?
A: The fitness center at The Peninsula Beverly Hills is accessible to all registered hotel guests, regardless of their room category. Use of the fitness center, which features state-of-the-art equipment, is included as part of the guest experience.
Q: Is the fitness center extensive or limited at The Peninsula Beverly Hills?
A: The fitness center at The Peninsula Beverly Hills is extensive, featuring premium cardiovascular, strength, and weight training equipment. It includes Woodway treadmills, Peloton bikes, Life Fitness cycles and elliptical trainers, as well as a variety of strength and weight training machines. The facility also offers personal trainers for customized workouts, spacious locker rooms with Himalayan Salt Saunas, showers, and a relaxation area. Additionally, sportswear and spa wear are available upon request, making it a comprehensive fitness facility.
Q: Is there an extra fee to use the fitness center at The Peninsula Beverly Hills?
A: No, there is no extra fee to use the fitness center at The Peninsula Beverly Hills. Access to the fitness center, which features state-of-the-art equipment, is complimentary for all registered hotel guests.
Q: Is there strength training equipment at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills Fitness Center offers strength training equipment. This includes machines such as the Cybex Bravo, Freemotion Genesis DS for chest, shoulder, lat pulldown, and high row exercises, Life Fitness Cross Cable Dual Tower, Life Fitness Seated Leg Press, as well as hand weights ranging from 2 lbs to 65 lbs, medicine balls, balance balls, foam rollers, and tension bands.
Q: What are the operating hours of the fitness center at The Peninsula Beverly Hills?
A: The fitness center at The Peninsula Beverly Hills is open 24 hours a day, seven days a week for hotel guests.
Q: What kind of exercise equipment is available in the fitness center at The Peninsula Beverly Hills?
A: The fitness center at The Peninsula Beverly Hills offers a variety of exercise equipment including cardio machines such as Woodway Treadmills, Life Fitness Cycles (both Recumbent and Upright), Life Fitness Elliptical Trainers, Octane Fitness Lateral Wave Machine, and Peloton®. For weight training, there are Bosu Elite by Weck Method, Cybex Bravo, Freemotion Genesis DS machines for chest, shoulder, lat pulldown, and high row exercises, Life Fitness Cross Cable Dual Tower, Life Fitness Seated Leg Press, hand weights ranging from 2 lbs to 65 lbs, XD Kevlar medicine balls from 6 lb to 12 lb, balance balls of various sizes, foam rollers, and tension bands.
Q: What's the name of the fitness center at The Peninsula Beverly Hills?
A: The fitness center at The Peninsula Beverly Hills is called The Fitness Center.
Housekeeping Services
Q: Are extra blankets and pillows available in the rooms at The Peninsula Beverly Hills?
A: Yes, extra blankets and pillows are available at The Peninsula Beverly Hills. Guests can request these items, along with a variety of other bedding options (such as different types of pillows from a pillow menu), by contacting the hotel's housekeeping or guest communications center.
Q: Are there any laundry service promotions or discounts at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer standard promotions or discounts on laundry services.
Q: Are there self-service laundry facilities available on site at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer self-service laundry facilities on-site. However, the hotel provides comprehensive professional laundry, dry cleaning, and pressing services for guests.
Q: Can I request dry cleaning at The Peninsula Beverly Hills?
A: Yes, you can request dry cleaning services at The Peninsula Beverly Hills. The hotel offers comprehensive laundry, dry cleaning, and pressing services for guests, including an express service for those who need items returned quickly. You can arrange for these services by contacting the hotel's housekeeping or guest services department through your in-room telephone.
Q: Does The Peninsula Beverly Hills provide laundry bags or hampers in the rooms?
A: Yes, The Peninsula Beverly Hills provides laundry bags in their guest rooms. As part of their comprehensive valet and laundry services, guests are provided with laundry bags and an itemized list to facilitate the pickup and processing of garments.
Q: Has The Peninsula Beverly Hills received any official cleanliness or sanitation certification?
A: The Peninsula Beverly Hills has not publicly announced a specific third-party cleanliness or sanitation certification. However, the hotel maintains rigorous cleanliness standards and complies with all applicable state and local health, safety, and sanitation regulations.
Q: How do I arrange laundry service at The Peninsula Beverly Hills?
A: To arrange laundry service at The Peninsula Beverly Hills, use the in-room laundry bag and itemized service slip located in the closet. Then, contact Housekeeping, Guest Services, the Concierge, or the front desk using your in-room phone to request a pickup or to confirm a drop-off at reception. The hotel provides laundry, pressing, and dry-cleaning services with fast turnaround times, including express options such as same-day or overnight service.
Q: How often does housekeeping come at The Peninsula Beverly Hills?
A: Housekeeping at The Peninsula Beverly Hills is provided daily.
Q: Is same-day laundry service available at The Peninsula Beverly Hills?
A: Yes, same-day laundry service is available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is there a fee for laundry services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides professional laundry, dry cleaning, and pressing services for guests, and these services are subject to additional fees. The costs vary depending on the type of garment and the specific service requested. For the most accurate and current pricing, guests are encouraged to consult the laundry price list provided in their guest room or contact the hotel's housekeeping or concierge department directly.
Q: Is there a nightly refresh service available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides a nightly turndown service as part of their standard guest experience. This service typically includes preparing the room for the evening, refreshing linens, and providing additional amenities to ensure guest comfort.
Q: What enhanced hygiene or cleanliness protocols are in place at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills maintains its standard housekeeping and cleanliness practices and does not currently have any enhanced hygiene protocols in place.
Q: What is the turnaround time for laundry service at The Peninsula Beverly Hills?
A: The turnaround time for laundry service at The Peninsula Beverly Hills in Beverly Hills, CA, is same-day for items submitted by the morning cutoff; items handed to housekeeping or the concierge by that time are typically returned the same evening.
Q: What laundry services are available at The Peninsula Beverly Hills?
A: Laundry services available at The Peninsula Beverly Hills in Beverly Hills, CA include: Laundry (standard / in-house), Dry cleaning, Pressing / Ironing (pressing service), Valet laundry, Pickup from reception, Delivery to reception, Same-day / Express / Overnight / Rush service (rapid turnaround), Next-day / 24-hour delivery (including guarantees), Complimentary shoe shine / Shoe-shine service, Complimentary pressing, Tailoring services, Fresh Fold Laundry (third-party provider), and can be expensive.
Meeting Facilities
Q: Are meeting facilities at The Peninsula Beverly Hills available for booking by non-guests?
A: Yes, meeting and event facilities at The Peninsula Beverly Hills are available for booking by non-guests. The hotel offers a variety of indoor and outdoor venues suitable for corporate meetings, social events, and private gatherings that can be reserved by individuals or organizations not staying at the property. To arrange a booking, the hotel directs interested parties to contact their events team directly to discuss availability, catering options, and space requirements.
Q: Can I arrange for additional meeting supplies or equipment at The Peninsula Beverly Hills?
A: Yes, you can arrange for additional meeting supplies and equipment at The Peninsula Beverly Hills. The hotel offers comprehensive event planning services and can provide a wide range of audiovisual equipment, technical support, and customized meeting supplies to suit your specific requirements. To ensure availability and proper setup, it is recommended that you coordinate these requests directly with the hotel’s catering and events team during the planning phase of your meeting.
Q: Can I book meeting rooms at The Peninsula Beverly Hills for a half-day event?
A: Yes, you can book meeting rooms at The Peninsula Beverly Hills for half-day events. The hotel offers a variety of sophisticated meeting spaces, including boardrooms and event salons, which can be reserved for shorter durations to accommodate business meetings, presentations, or private gatherings. Because availability and specific pricing for half-day rentals depend on the size of your group and the specific room requested, it is recommended that you contact their events team directly to discuss your requirements and receive a customized proposal.
Q: Does The Peninsula Beverly Hills have meeting facilities available for events?
A: Yes, The Peninsula Beverly Hills offers versatile meeting and event spaces totaling 3,398 sq ft (360 sq m), suitable for various types of small events. Facilities include the Verandah Room with indoor-outdoor dining for up to 30 guests, a ballroom, a wood-paneled boardroom, the rooftop pool area with city skyline views, and several private dining rooms. These venues accommodate different capacities and setups, making them ideal for meetings and events.
Q: Does The Peninsula Beverly Hills provide catering services for meetings or events?
A: Yes, The Peninsula Beverly Hills provides comprehensive catering services for meetings, social events, and private gatherings. The hotel offers a variety of indoor and outdoor event spaces, including ballrooms and garden settings, supported by a dedicated culinary team that provides customized menus for breakfast, lunch, dinner, and cocktail receptions.
Q: How many meeting rooms are available at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers six meeting rooms: The Verandah, Magnolia, Boardroom, Private Dining Room I, Private Dining Room II, and The Belvedere Terrace. Additionally, there is a Pool Deck area available for events.
Q: Is there a dedicated event planner available for meetings at The Peninsula Beverly Hills?
A: Yes, there is a dedicated event planner available for meetings at The Peninsula Beverly Hills. You can contact an event planner directly for personalized assistance with your event.
Q: What is the maximum capacity of the largest room at The Peninsula Beverly Hills?
A: The largest room at The Peninsula Beverly Hills is the Pool Deck, which has a maximum banquet capacity of 2,690 sq/ft and a reception capacity of 250.
Q: What is the maximum meeting space available in the largest room at The Peninsula Beverly Hills?
A: The largest meeting venues at The Peninsula Beverly Hills are The Verandah and the Pool Deck, each of which can accommodate up to 250 guests, depending on the event setup and room configuration.
Q: What is the total meeting room space at The Peninsula Beverly Hills?
A: The total meeting and event space at The Peninsula Beverly Hills is 3,398 square feet (360 square meters).
Q: What types of meeting rooms are available at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers a variety of elegant indoor and outdoor meeting and event spaces. These include boardrooms for executive meetings, private meeting rooms, ballrooms for conferences and large events, and flexible function spaces that can be configured for meetings, presentations, receptions, and social gatherings. Outdoor venues, including garden and terrace spaces, are also available for select events. * **The Verandah:** An elegant, light-filled space that opens onto a terrace, ideal for luncheons or afternoon meetings. * **The Peninsula Ballroom:** The hotel’s largest event space, which can be divided into smaller sections for flexibility. It features high ceilings and a classic, luxurious aesthetic suitable for conferences and gala dinners. * **The Magnolia Room:** A versatile space often used for mid-sized meetings, presentations, or private dining. * **The Garden Room:** A refined, intimate setting that provides a quiet atmosphere for board meetings or executive discussions. * **The Roof Garden:** While primarily a restaurant, this space can be utilized for unique, open-air corporate events or private receptions with views of the city. In addition to these specific rooms, the hotel provides comprehensive event planning services, high-speed audiovisual technology, and customized catering menus to support various meeting requirements.
Meeting Supplies
Q: Are wall charts available at The Peninsula Beverly Hills?
A: Yes, wall charts are available at The Peninsula Beverly Hills in Beverly Hills, CA.
Reservations Policies
Q: Can I make a reservation without a credit card at The Peninsula Beverly Hills?
A: To guarantee a reservation at The Peninsula Beverly Hills, a credit card is required at the time of booking. The hotel uses this information to secure the room and to uphold their cancellation policy. While you may be able to inquire about alternative arrangements by contacting the hotel directly, standard booking procedures through their website or central reservations require a valid credit card to confirm your stay.
Q: Can I pay for the deposit with a credit card at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills accepts major credit cards for deposits and payment of hotel charges. When checking in, the hotel typically requires a credit card to cover the room rate, taxes, and a daily incidental deposit. It is recommended to contact the hotel directly prior to your arrival if you have specific questions regarding their deposit policy or if you are planning to use a card that is not in the name of the registered guest, as they may require a credit card authorization form.
Q: Do children stay free at The Peninsula Beverly Hills?
A: Yes, children may stay free at The Peninsula Beverly Hills when occupying the same room as their parents or guardians, subject to the room's maximum occupancy.
Q: Does The Peninsula Beverly Hills accept credit card authorization forms?
A: The Peninsula Beverly Hills does not accept traditional credit card authorization forms for third-party payments. Instead, secure third-party payments can be completed using the hotel's secure payment link.
Q: How can I modify or cancel my reservation at The Peninsula Beverly Hills?
A: To modify or cancel your reservation, please contact The Peninsula Beverly Hills Reservations team at +1 310 551 2888. The standard cancellation policy allows cancellations until 3:00 PM (local hotel time), at least 24 hours prior to arrival, to avoid a penalty. Please note that cancellation and modification policies may vary depending on your rate, room category, package, stay dates, and booking channel. Non-refundable and advance purchase reservations are generally not eligible for cancellation or modification. Please refer to your reservation confirmation for the specific terms applicable to your booking. If your booking is under a special offer such as "Luxury in Advance," note that full prepayment is required at booking, and while the reservation is non-refundable, modifications are allowed subject to availability. For other bookings, flexible check-in and check-out times ("Peninsula Time") are available, and the team can guide you on any specific terms related to your reservation.
Q: Is a credit card required to secure my rate at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills requires a valid credit card to guarantee and secure your reservation.
Q: What amenities are complimentary at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers a variety of complimentary amenities for registered guests, including high-speed Wi-Fi, access to The Peninsula Spa facilities (excluding spa treatments and services), the Fitness Center, the rooftop pool, and the complimentary house car service within Beverly Hills and Century City, subject to availability.
Q: What is the cancellation policy at The Peninsula Beverly Hills?
A: The standard cancellation policy at The Peninsula Beverly Hills requires guests to cancel by 3:00 PM local hotel time at least 24 hours prior to arrival to avoid a penalty. Please note that cancellation terms may vary based on the rate, room category, package booked, stay dates and booking channel. Non-refundable and advance purchase rates are typically not eligible for cancellation or modification. Guests should refer to their reservation confirmation for the specific terms applicable to their booking.
Q: What is the deposit required to book a room at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not generally require a deposit to book a room. However, certain reservations may require a deposit at the time of booking depending on the stay dates, rate plan, or promotional offer selected. Guests should review the specific terms of their reservation for deposit requirements.
Q: What is The Peninsula Beverly Hills's policy on lost and found items?
A: To report or inquire about a lost item at The Peninsula Beverly Hills, please contact the hotel directly at +1 310 551 2888, or reach out via email at pbh@peninsula.com or through the guest services contact options available on the official website. You may also contact the front desk or concierge to report a lost item. The hotel’s dedicated teams—including Housekeeping, Guest Relations, the Front Desk, and the Lost & Found department—will assist in verifying and locating your belongings. All found items are carefully logged. If an item is located, the hotel will contact you to arrange for its return. Please note that found or unclaimed items are held for a limited period before they are disposed of or donated. If shipping is required, the hotel can arrange for a secure return, though shipping fees are typically the responsibility of the guest. For further assistance, you may visit the hotel at 9882 S. Santa Monica Blvd, Beverly Hills, CA 90212, or refer to the Peninsula Beverly Hills FAQ for more information regarding the types of items handled (including valuables, cash, and personal articles) and specific procedures for claiming property.
Q: What is the policy on incidental charges at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills requires an incidental deposit of $200 per room, per night at check-in. This deposit is used to cover any additional charges incurred during the stay, such as dining, spa services, or other incidental expenses. Any unused portion of the deposit is released upon departure, subject to your financial institution's processing times.
Room Inventory
Q: Are all guestrooms at The Peninsula Beverly Hills in Beverly Hills, CA non-smoking?
A: Yes, all guestrooms at The Peninsula Beverly Hills in Beverly Hills, CA are non‑smoking.
Q: Are connecting rooms available at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, connecting rooms are available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Are smoking rooms available at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is a **100% smoke-free property**. Smoking is not permitted in any guest rooms, suites, or indoor public areas of the hotel.
Q: Are there any outdoor spaces or gardens at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills features several outdoor spaces and garden areas designed for guest relaxation and dining. The hotel is well-known for its lush, landscaped gardens and courtyards. Key outdoor areas include: * **The Roof Garden:** This is the hotel’s primary outdoor dining venue, located on the roof. It features a garden-like setting with greenery, lounge seating, and views of the Beverly Hills skyline. It is open for breakfast, lunch, and dinner. * **The Belvedere Terrace:** The hotel’s signature restaurant, The Belvedere, offers an outdoor terrace area surrounded by greenery, providing an al fresco dining experience. * **The Pool Deck:** The rooftop pool area is surrounded by private cabanas and lush landscaping, creating an outdoor oasis for guests. * **Garden Courtyards:** The property is designed with various manicured garden paths and quiet outdoor seating areas tucked away throughout the hotel grounds, which are often used for afternoon tea or private relaxation.
Q: Do any rooms have a balcony or patio at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers several room and suite categories that feature private balconies or patios. Specifically, the hotel’s **Garden Suites** and **Villa** accommodations are designed with private outdoor spaces, including patios and terraces that open directly into the hotel’s lush gardens. Additionally, many of the hotel's premium suites feature private balconies that offer views of the Beverly Hills cityscape or the property's gardens. Because room configurations can vary, it is recommended to specify your preference for a balcony or patio when booking directly with the hotel to ensure your room assignment meets your requirements.
Q: How many floors does The Peninsula Beverly Hills have?
A: The number of floors at The Peninsula Beverly Hills in Beverly Hills, CA is 5.
Q: How many rooms are at The Peninsula Beverly Hills?
A: The number of rooms at The Peninsula Beverly Hills in Beverly Hills, CA is 195.
Q: How many suites are at The Peninsula Beverly Hills?
A: The number of suites at The Peninsula Beverly Hills in Beverly Hills, CA is 38.
Q: What are the extra person charges at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not charge an additional fee for an extra guest using existing bedding, provided the room's maximum occupancy is not exceeded. If a rollaway bed is requested, a fee of $50 per night applies for guests ages 13 and older, while rollaway beds are complimentary for children ages 12 and under.
Bars
Q: Does The Peninsula Beverly Hills have an on-site bar?
A: Yes, The Peninsula Beverly Hills has an on-site bar. The Club Bar offers handcrafted cocktails, rare whiskies, premium spirits, an extensive wine selection, and light fare in an elegant, classic setting. Guests can also enjoy cocktails at The Roof Garden, which features a curated selection of wine, Champagne, beer, and signature cocktails.
Q: Is the bar open for breakfast at The Peninsula Beverly Hills?
A: No, the bar is not open for breakfast at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is the bar open for dinner at The Peninsula Beverly Hills?
A: Yes, the bar at The Peninsula Beverly Hills, known as The Club Bar, is open during dinner hours. It operates Sunday to Thursday from 11:00 AM to 11:30 PM and Friday to Saturday from 11:00 AM to 12:00 AM, covering typical dinner times.
Q: Is the bar open for lunch at The Peninsula Beverly Hills?
A: Yes, both of the bars at The Peninsula Beverly Hills are open during lunch. The Roof Garden serves lunch daily from 7:00 AM to 9:00 PM, while The Club Bar is open daily beginning at 11:00 AM, allowing guests to enjoy beverages during lunch service.
Certification
Q: Is The Peninsula Beverly Hills certified by a globally recognized sustainable certification program?
A: Yes, The Peninsula Beverly Hills in Beverly Hills, CA is certified by a globally recognized sustainable certification program.
Hotel Security
Q: Are there security cameras in public areas at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills utilizes security cameras in public areas as part of its comprehensive safety and security protocols. Like most luxury hotels, the property employs surveillance systems in common areas—such as lobbies, entrances, hallways, and exterior grounds—to ensure the safety of guests, staff, and property. While the hotel does not publicly disclose the exact locations or technical specifications of its surveillance network for security reasons, it is standard practice for high-end hospitality establishments in Beverly Hills to maintain 24-hour video monitoring in public spaces.
Q: Do guests need a room key to access the floors at The Peninsula Beverly Hills?
A: No, guests do not need a room key to access the guest room floors at The Peninsula Beverly Hills. However, a room key is required to access certain hotel facilities, including the Fitness Center and the rooftop pool.
Q: Does the health club facilities (pool/gym) at The Peninsula Beverly Hills require a key for entry?
A: Yes, access to the health club facilities at The Peninsula Beverly Hills, including the pool and Fitness Center, is restricted to authorized guests. Entry is managed by hotel staff to ensure access is limited to registered hotel guests and eligible visitors.
Q: Does the The Peninsula Beverly Hills have guest evacuation plans in case of an emergency?
A: Yes, The Peninsula Beverly Hills maintains comprehensive emergency and evacuation protocols to ensure the safety of its guests. Like all luxury hotels operating in California, the property is required to adhere to strict fire and life safety codes mandated by the Beverly Hills Fire Department and state regulations. While the hotel does not publicly publish its internal security manuals for safety reasons, standard procedures at The Peninsula Beverly Hills include: * **Emergency Exit Maps:** Every guest room is equipped with clearly marked emergency evacuation routes posted on the back of the guest room door. * **Fire Safety Systems:** The hotel is equipped with advanced fire detection, suppression, and alarm systems that are regularly inspected and tested. * **Staff Training:** Hotel staff undergo rigorous emergency response training, including evacuation procedures, to assist guests in the event of an emergency. * **Emergency Communication:** The hotel utilizes internal communication systems to alert guests and staff immediately if an evacuation or emergency response is required. If you are planning a stay and have specific concerns regarding accessibility or emergency assistance (such as for guests with limited mobility), it is recommended that you contact the hotel directly prior to your arrival to discuss their specific safety accommodations.
Q: Is there 24-hour security staff on-site at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, The Peninsula Beverly Hills maintains 24-hour security on-site to ensure the safety and privacy of its guests. As a luxury property, the hotel employs dedicated security personnel who monitor the premises around the clock.
Q: What are The Peninsula Beverly Hills security procedures?
A: The Peninsula Beverly Hills maintains a comprehensive security framework to ensure guest safety and privacy. This includes advanced access control systems, such as electronic keycards and multi-layered access for floors, ballrooms, private functions, elevators, and controlled pathways. The property enforces rigorous credential and ID verification, including guest check-in IDs, invitation verification, and credential systems for multi-day events. Security is maintained through a 24/7 presence, utilizing on-site security staff and extensive CCTV surveillance. For high-profile guests, the hotel implements VIP and celebrity privacy protocols, featuring discreet protective staff coverage, expedited check-in, advance scheduling coordination, and maintained discretion across dining, spa, rooftop, and room facilities. Vehicle security is managed through secured and monitored valet services, including coordination for event attendees and entrance monitoring. In-room security features include electronic locks, peepholes, and programmable in-room safes. The hotel also provides dedicated event security coordination, including guest list verification and private function security. Security personnel are strategically deployed at primary entrances and throughout the property. They are trained to conduct incident investigations in coordination with the Director of Security and strictly enforce hotel policies. Emergency procedures are well-established, including evacuation assistance for guests with disabilities. Furthermore, the hotel adheres to strict privacy and data-handling policies, maintains a formal lost-and-found process, and ensures seamless communication between security and the front desk, as well as engineering and operations teams, regarding facility safety. Staff are also required to utilize Personal Protective Equipment as part of broader safety protocols and possess a working knowledge of state and local laws relevant to security functions, including legal compliance for ID verification.
Phone & Fax Information
Local Area & Office Transportation
Q: Does The Peninsula Beverly Hills offer free local transportation?
A: Yes, The Peninsula Beverly Hills offers a complimentary chauffeur-driven house car service for guests. This service is available for drop-offs within a specific radius of the hotel, typically covering the immediate Beverly Hills and Century City areas. Guests are encouraged to coordinate with the hotel's concierge upon arrival to confirm availability and the current service boundaries.
Q: Is there public transportation near The Peninsula Beverly Hills?
A: Yes, there is public transportation near The Peninsula Beverly Hills, though it is primarily served by bus lines rather than direct rail access. The hotel is located at 9882 S Santa Monica Blvd, Beverly Hills, CA 90212. The most convenient public transit options include: * **Metro Bus Lines:** Several Los Angeles County Metropolitan Transportation Authority (Metro) bus lines run along Santa Monica Boulevard and Wilshire Boulevard, both of which are within walking distance of the hotel. Specifically, the **Metro Local Line 4** runs along Santa Monica Boulevard, providing connections to West Hollywood and Downtown Los Angeles. * **Beverly Hills City Trolley/Shuttle:** The city of Beverly Hills operates the "Beverly Hills Trolley" and various shuttle services that circulate through the main shopping and business districts, including the area near the hotel. * **Big Blue Bus:** The Santa Monica "Big Blue Bus" (Route 1) also operates along Wilshire Boulevard, providing a connection between Santa Monica and the Beverly Hills area. While there is no subway station directly at the hotel, the **Metro D Line (Purple)** currently terminates at Wilshire/Western, with an extension project (the Purple Line Extension) underway that will eventually bring the subway closer to Beverly Hills (specifically the Wilshire/Rodeo station). Currently, most guests utilize ride-sharing services (Uber/Lyft) or the hotel’s house car for short trips to nearby transit hubs or local attractions.
Room Service
Q: Can I order from the on-site restaurant through room service at The Peninsula Beverly Hills?
A: Yes, at The Peninsula Beverly Hills, you can enjoy dishes from an extensive menu through in-room dining, which includes international cuisine and local specialties. The in-room dining service delivers food directly to your room, allowing you to order from the hotel's culinary offerings while enjoying the comfort and privacy of your accommodation.
Q: Can I order from the on-site restaurant through room service at The Peninsula Beverly Hills?
A: Yes. Guests at The Peninsula Beverly Hills can order menu items from any of the hotel's on-site restaurants through In-Room Dining (room service), subject to restaurant operating hours.
Q: Can I request delivery of breakfast items through room service at The Peninsula Beverly Hills?
A: Yes, you can request breakfast delivery through room service at The Peninsula Beverly Hills. The hotel offers 24-hour in-room dining, which includes a comprehensive breakfast menu that can be delivered to your guest room or suite.
Q: Can I request special dietary options through room service at The Peninsula Beverly Hills?
A: Yes, you can request special dietary options through room service at The Peninsula Beverly Hills. The hotel is known for its highly personalized service and is well-equipped to accommodate various dietary restrictions, including gluten-free, vegan, vegetarian, and allergy-specific requests. It is recommended that you inform the hotel of any specific dietary requirements or allergies at the time of booking or when placing your room service order so that the culinary team can prepare accordingly.
Q: Does The Peninsula Beverly Hills offer breakfast for guests?
A: Yes, The Peninsula Beverly Hills offers breakfast for guests. They provide a variety of breakfast options across different dining venues including in-room dining with an all-day breakfast menu, The Roof Garden featuring contemporary Cal-Fusion breakfast dishes, and The Belvedere offering classic American breakfast selections. Guests can enjoy a range of dishes such as eggs any style, pancakes, avocado toast, and freshly squeezed juices. Breakfast is available 24 hours through room service and at the restaurants during their operating hours.
Q: Does The Peninsula Beverly Hills offer contactless delivery for room service?
A: Yes, The Peninsula Beverly Hills can arrange contactless delivery for in-room dining upon request. Guests should let the hotel know their preference when placing their room service order.
Q: Does The Peninsula Beverly Hills offer room service?
A: Yes, The Peninsula Beverly Hills offers 24-hour room service. Guests can order from an extensive in-room dining menu that features a variety of international and local dishes, available to be enjoyed in the privacy of their guest room or suite at any time of the day or night.
Q: Is there a minimum order for room service at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have a minimum order requirement for In-Room Dining. Guests may place room service orders at any time, 24 hours a day.
Q: Is there an additional fee for room service at The Peninsula Beverly Hills?
A: Yes, room service at The Peninsula Beverly Hills includes additional charges. Applicable sales tax is added to all taxable items, along with a 22% service charge and a $7 delivery fee for each order.
Q: What are the hours of room service at The Peninsula Beverly Hills?
A: In-room dining (room service) at The Peninsula Beverly Hills is available 24 hours a day, offering guests the convenience of dining in the comfort of their room or suite at any time.
Q: What types of food and drinks are available for room service at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers an extensive 24-hour in-room dining menu that features a blend of international cuisine, California-inspired dishes, and signature Peninsula classics. The menu typically includes the following categories: * **Breakfast:** A wide selection of continental options, American breakfast sets, egg dishes (such as omelets and Eggs Benedict), pancakes, waffles, and healthy choices like steel-cut oatmeal, acai bowls, and fresh fruit. * **Appetizers and Salads:** Options often include signature items like the Peninsula Cobb Salad, Caesar salad, artisanal cheese plates, and various soups. * **Main Courses:** A variety of gourmet entrees, including grilled steaks, fresh seafood, pasta dishes, and signature burgers. * **Asian Specialties:** Reflecting the brand's heritage, the menu frequently features authentic Asian dishes such as Hainanese chicken rice, dim sum, congee, and stir-fried noodles. * **Late Night Menu:** A curated selection of lighter bites and comfort foods available during overnight hours. * **Beverages:** A full range of options including freshly squeezed juices, specialty coffees, premium teas, soft drinks, and an extensive selection of wines, champagnes, and spirits from the hotel’s cellar. * **Children’s Menu:** Kid-friendly options such as chicken tenders, mac and cheese, and grilled cheese sandwiches. Please note that menus at The Peninsula Beverly Hills are seasonal and subject to change. Guests can view the most current menu via the in-room tablet provided in each suite or room.
Audio-Visual Equipment
Q: Are film projectors with screens available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers professional audiovisual services, including film projectors and screens, for events held at the hotel. The property features a variety of meeting rooms and event spaces equipped with high-end technology to support presentations, private screenings, and corporate functions. Because equipment availability and setup options depend on the specific venue space and the nature of your event, it is recommended that you contact their events team directly to coordinate your requirements.
Q: Are microphones available at The Peninsula Beverly Hills?
A: Yes, microphones are available at The Peninsula Beverly Hills upon request. Microphones for computer use and audiovisual equipment for private meetings and events can be arranged based on availability.
Q: Are TVs available at The Peninsula Beverly Hills?
A: Yes, all guest rooms and suites at The Peninsula Beverly Hills are equipped with high-definition televisions. The rooms feature state-of-the-art technology, including interactive digital bedside panels that allow guests to control the television, lighting, and room temperature.
Q: Are video cameras available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides professional video equipment and audiovisual services for guests, particularly for those hosting meetings, conferences, or private events at the hotel. The hotel partners with professional audiovisual teams to provide high-definition video cameras, recording equipment, and live-streaming capabilities to support business presentations and special occasions. If you are planning an event, it is recommended to contact the hotel’s catering or events department directly to discuss specific equipment requirements and rental availability.
Q: Can I reserve audio-visual equipment at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides comprehensive audio-visual services for events and meetings held at the hotel. They offer professional on-site support and a wide range of high-tech equipment to accommodate various presentation and production needs. To arrange for audio-visual equipment, you should contact the hotel’s events or catering department directly during the planning stages of your reservation. They can provide a detailed list of available technology, pricing, and technical assistance options.
Q: Does The Peninsula Beverly Hills offer audio-visual equipment?
A: Yes, The Peninsula Beverly Hills offers comprehensive audio-visual equipment and support for meetings and events. The hotel provides state-of-the-art technology, including high-speed internet, advanced sound systems, and projection equipment, often managed by an in-house or preferred AV partner to ensure professional execution for conferences, weddings, and private functions. For specific technical requirements or to request a quote for equipment, it is recommended to contact their events team directly.
Q: Is videoconferencing available at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, The Peninsula Beverly Hills offers comprehensive videoconferencing capabilities. The hotel provides high-speed internet access and professional audiovisual support for meetings and events, including the ability to facilitate video conferencing in their various meeting rooms and boardrooms. For specific technical requirements or to arrange a setup for a particular event, it is recommended to contact their events team directly.
Check-in/out Policies
Q: Can I check in digitally at The Peninsula Beverly Hills before arriving at the hotel?
A: No, The Peninsula Beverly Hills does not currently offer digital check-in. Guests are welcomed and checked in personally by the hotel team upon arrival.
Q: Can I check in digitally for multiple rooms at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer digital check-in. All guests are personally welcomed and checked in by the hotel team upon arrival, regardless of the number of rooms reserved.
Q: Can I request early check-in or late check-out at The Peninsula Beverly Hills?
A: Yes, you can request an early check-in or late check-out at The Peninsula Beverly Hills. The hotel offers a signature program called **"Peninsula Time,"** which allows guests to enjoy a flexible check-in and check-out experience. Under this policy, guests can request to check in as early as 6:00 a.m. and check out as late as 10:00 p.m. at no extra charge, provided the request is made at least 24 hours in advance. To ensure your request is accommodated, it is recommended that you provide your arrival and departure times when booking or contact the hotel directly prior to your stay. Availability is subject to room occupancy.
Q: Can I use my mobile phone for digital check-in at The Peninsula Beverly Hills?
A: No, guests cannot use a mobile phone for digital check-in at The Peninsula Beverly Hills. The hotel does not currently offer digital check-in, and guests are personally welcomed and checked in by the hotel team upon arrival.
Q: Does The Peninsula Beverly Hills offer digital check-in?
A: No, The Peninsula Beverly Hills does not currently offer digital check-in. Guests are welcomed and checked in personally by the hotel team upon arrival.
Q: Does The Peninsula Beverly Hills require an app for digital check-in?
A: No. The Peninsula Beverly Hills does not require guests to use an app for digital check-in. Guests may check in directly with the Front Desk upon arrival.
Q: How can I complete digital check-in at The Peninsula Beverly Hills?
A: Digital check-in is not currently available at The Peninsula Beverly Hills. Guests are personally welcomed and checked in by the hotel team upon arrival.
Q: Is a check-in kiosk available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have a self-service check-in kiosk. Guests are personally welcomed and checked in by the hotel team upon arrival.
Q: Is direct billing available at The Peninsula Beverly Hills?
A: Yes, direct billing is available at The Peninsula Beverly Hills, but it is subject to prior approval by the hotel’s credit department. To arrange direct billing, you must typically complete a credit application and receive authorization from the hotel’s accounting or credit department at least two weeks prior to your arrival. This process is generally reserved for corporate accounts or travel agencies that have an established credit history with the hotel. If you are looking to set this up, it is recommended that you contact the hotel’s reservations or accounting department directly to request the necessary credit application forms.
Q: Is express check-in available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not currently offer express check-in. Guests are personally welcomed and checked in by the hotel team upon arrival.
Q: Is express check-out available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not currently offer express check-out. Guests may complete the check-out process with the hotel team prior to departure.
Q: Is there a digital key option available after checking in online at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer online check-in or digital key access. Guests are personally checked in upon arrival and receive a physical key card to access their guest room, suite, and select hotel facilities.
Q: What documents or information do I need for digital check-in at The Peninsula Beverly Hills?
A: Required documents or information for digital check-in at The Peninsula Beverly Hills in Beverly Hills, CA, include: a booking/reservation confirmation number (confirmation code), reservation confirmation email/contact email/check-in instructions via email, mobile phone number, government-issued photo ID (e.g., passport, driver's license, state ID), credit card/payment information (including debit card, authorizations/holds, incidentals), cash deposit, age requirement (must be at least 18 years old), guest name(s) (name on booking/primary guest last name/additional occupants), name on credit card matching name on photo ID, arrival/departure dates and estimated arrival time/arrival preferences, completed guest registration information, signature or acceptance of hotel policies, special requests, bedding preferences, accessibility needs, airport transfers, dietary needs, celebration notes, and personalized communication through the hotel app or guest services.
Q: What is the early departure charge at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not charge an early departure fee. However, guests should review the specific terms of their reservation, as certain promotional rates or packages may have different conditions.
Q: What is the minimum age required for check-in at The Peninsula Beverly Hills?
A: 18 is the minimum age required for check-in at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: What is the procedure for after-hours check-in at The Peninsula Beverly Hills?
A: For after-hours check-in at The Peninsula Beverly Hills, guests are encouraged to inform the hotel of their estimated time of arrival in advance. This allows the hotel to accommodate and assist guests smoothly outside regular check-in hours.
Q: What time is digital check-in at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not currently offer digital check-in. Instead, guests are personally welcomed and checked in by the hotel team upon arrival. Through Peninsula Time, the hotel's signature flexible arrival and departure program, guests may check in as early as 6:00 AM, subject to availability and advance notice.
Q: When is check-in at The Peninsula Beverly Hills?
A: Check-in at The Peninsula Beverly Hills can begin as early as 6:00 AM through Peninsula Time, the brand's signature flexible check-in and check-out program. Designed to give guests greater freedom over how their stay begins, unfolds, and concludes, Peninsula Time offers arrival as early as 6:00 AM and departure as late as 10:00 PM, subject to availability and advance notice.
Sources: [1]
Q: When is check-out at The Peninsula Beverly Hills?
A: Check-out at The Peninsula Beverly Hills can be as late as 10:00 PM through Peninsula Time, the hotel's signature flexible arrival and departure program. Subject to availability and advance notice, guests may depart as late as 10:00 PM, allowing for a more personalized and convenient stay experience.
Q: Who can I contact if I have issues with digital check-in at The Peninsula Beverly Hills?
A: Digital check-in is not currently available at The Peninsula Beverly Hills. If you have questions regarding your arrival or check-in process, please contact the hotel directly for assistance.
Property Lookup
Q: Is The Peninsula Beverly Hills located in the Northern or Southern Hemisphere?
A: The Peninsula Beverly Hills is located in the Northern Hemisphere; it is situated in Beverly Hills, California, USA.
Q: What is the latitude (in degrees) of The Peninsula Beverly Hills?
A: The latitude of The Peninsula Beverly Hills is 34.0669° N.
Additional Room Amenities
Q: Are blackout curtains provided in the rooms at The Peninsula Beverly Hills to block out light?
A: Yes, all guest rooms and suites at The Peninsula Beverly Hills are equipped with blackout curtains to help block out light and provide a more comfortable sleeping environment.
Q: Are pay-per-view movies available on the in-room TVs at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer pay-per-view movies on the in-room televisions.
Q: Are smart TVs available in the rooms at The Peninsula Beverly Hills?
A: Yes, guest rooms at The Peninsula Beverly Hills are equipped with smart TVs. Apple TV is available upon request, subject to availability.
Q: Are there USB charging ports available in the guest rooms at The Peninsula Beverly Hills?
A: Yes, guest rooms at The Peninsula Beverly Hills are equipped with modern technology, including USB charging ports. The hotel has undergone extensive renovations to ensure rooms feature bedside charging stations and integrated technology panels to accommodate mobile devices.
Sources: [1]
Q: Can I control the temperature in my room at The Peninsula Beverly Hills?
A: Yes, you can control the temperature in your room at The Peninsula Beverly Hills. The rooms and suites feature individual thermostat controls for personalized comfort.
Q: Do guest rooms at The Peninsula Beverly Hills include a seating area with a sofa or chair?
A: Yes, guest rooms at The Peninsula Beverly Hills are designed with dedicated seating areas. Depending on the specific room category, these areas typically include a comfortable sofa, armchairs, and a coffee table to provide a residential-style living space.
Q: Do the guest rooms have air-conditioning at The Peninsula Beverly Hills?
A: Yes, all guest rooms and suites at The Peninsula Beverly Hills are equipped with individual climate control, including air-conditioning.
Sources: [1]
Q: Do the rooms at The Peninsula Beverly Hills have alarm clocks?
A: Yes, alarm clocks are available in the rooms at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills have ceiling fans?
A: No, guest rooms and suites at The Peninsula Beverly Hills do not have ceiling fans. Stand fans are available upon request, subject to availability.
Q: Does The Peninsula Beverly Hills have chromecast in guest rooms?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills are equipped with Chromecast, allowing guests to stream content from compatible personal devices to the in-room television.
Q: Does The Peninsula Beverly Hills offer a mini-bar for a fee?
A: Yes, The Peninsula Beverly Hills provides a fully stocked mini-bar in its guest rooms and suites, which is available for a fee. The items consumed from the mini-bar are charged to the guest's room account.
Q: Does The Peninsula Beverly Hills offer a wet bar in the room?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills feature a minibar stocked with a selection of alcoholic and non-alcoholic beverages. Availability and contents may vary by room category.
Q: Does The Peninsula Beverly Hills offer access to cable or streaming TV services?
A: Yes, The Peninsula Beverly Hills offers cable television in all guest rooms. Apple TV is also available upon request, subject to availability.
Q: Does The Peninsula Beverly Hills offer an in-room coffee/tea maker?
A: Yes, The Peninsula Beverly Hills provides in-room coffee and tea-making facilities. Each guest room and suite is equipped with a Nespresso coffee machine and a selection of premium teas.
Q: Does The Peninsula Beverly Hills offer bottled water in the room as a complimentary service?
A: Yes, The Peninsula Beverly Hills provides complimentary bottled water in guest rooms. As part of the hotel's standard amenities, guests are typically provided with bottled water that is replenished daily during housekeeping services.
Q: Does The Peninsula Beverly Hills offer outdoor space in the rooms?
A: Yes, many guest rooms and suites at The Peninsula Beverly Hills feature private outdoor spaces, such as furnished balconies or patios. Availability varies by room category, so guests are encouraged to request this feature when booking.
Q: Does The Peninsula Beverly Hills provide an in-room safe?
A: Yes, The Peninsula Beverly Hills provides an in-room safe in all of its guest rooms and suites. These safes are designed to accommodate valuables, including laptops.
Q: Does The Peninsula Beverly Hills provide instant hot water?
A: Yes, The Peninsula Beverly Hills is equipped with modern plumbing systems designed to provide instant hot water in its guest rooms. As a luxury property, the hotel maintains high-standard amenities, including high-pressure, temperature-controlled water systems in all bathrooms.
Q: Is a washer/dryer available in guest rooms at The Peninsula Beverly Hills?
A: No, guest rooms at The Peninsula Beverly Hills do not feature in-room washers or dryers. However, the hotel provides comprehensive laundry, dry cleaning, and pressing services for guests.
Q: Is air-conditioning individually controlled in the room at The Peninsula Beverly Hills?
A: Yes, air-conditioning in guest rooms at The Peninsula Beverly Hills is individually controlled. Guests can adjust the temperature settings directly within their rooms, typically via the bedside digital control panels that manage lighting, temperature, and other room features.
Q: Is there a fireplace in the rooms at The Peninsula Beverly Hills?
A: Yes, some suites at The Peninsula Beverly Hills feature fireplaces. For example, the recently renovated Signature Suites each have a fireplace, and the Peninsula Suite also includes a fireplace among its amenities.
Event Planning Services
Q: Does The Peninsula Beverly Hills offer event planning services?
A: Yes, The Peninsula Beverly Hills offers comprehensive event planning and catering services for a variety of occasions, including weddings, corporate meetings, and social gatherings. The hotel provides dedicated event planners who assist with every detail, from customized menu creation by their culinary team to coordinating floral arrangements, audiovisual requirements, and venue selection within their various indoor and outdoor event spaces.
Meeting Rooms
Q: What is the total number of guests that can be accommodated in the banquet area at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills can accommodate up to 779 guests across its banquet venues. Individual banquet capacities include The Verandah (250 guests), Magnolia (75 guests), Pool Deck (250 guests), The Belvedere Terrace (150 guests), The Boardroom (24 guests), PDR 1 (22 guests), and PDR 2 (8 guests). Capacity may vary depending on the event setup and room configuration.
Q: What is the total number of guests that can be accommodated in the reception area at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills can accommodate up to 779 guests across its reception venues. Individual reception capacities include The Verandah (250 guests), Magnolia (75 guests), Pool Deck (250 guests), The Belvedere Terrace (150 guests), The Boardroom (24 guests), PDR 1 (22 guests), and PDR 2 (8 guests). Capacity may vary depending on the event setup and configuration.
Q: What is the total number of guests that can occupy the conference space at The Peninsula Beverly Hills?
A: The total number of guests that can occupy the conference space at The Peninsula Beverly Hills varies by venue within the hotel. The largest capacity for a conference-style setup is in The Verandah, which can accommodate 80 guests in a classroom setting and 50 in a boardroom setting. Other rooms have smaller capacities, such as Magnolia with 30 classroom and 36 boardroom, and the Boardroom itself with 24 boardroom capacity. Therefore, the maximum conference-style capacity in a single space at The Peninsula Beverly Hills is 80 guests in The Verandah.
MESH Data
Q: Does The Peninsula Beverly Hills have any sustainability initiatives?
A: Yes, The Peninsula Beverly Hills participates in several sustainability initiatives as part of the broader Peninsula Hotels group’s commitment to environmental and social responsibility.
Q: Does The Peninsula Beverly Hills measure water usage per room night?
A: No, The Peninsula Beverly Hills does not measure or track water usage on a per-room, per-night basis.
Q: Does The Peninsula Beverly Hills participate in any green programs?
A: Yes, The Peninsula Beverly Hills participates in several sustainability and green programs as part of the broader Peninsula Hotels group’s commitment to environmental responsibility. The hotel’s sustainability efforts include: * **Sustainable Luxury Vision 2020:** The Peninsula Hotels group implemented a comprehensive sustainability strategy that focuses on reducing environmental impact, sourcing sustainable products, and supporting local communities. * **Energy and Water Conservation:** The hotel utilizes energy-efficient lighting and climate control systems, and has implemented water-saving initiatives throughout its guest rooms and operations. * **Waste Reduction:** The property focuses on minimizing single-use plastics, recycling programs, and composting initiatives to reduce landfill waste. * **Sustainable Sourcing:** The hotel prioritizes sourcing local, organic, and sustainably produced ingredients for its dining outlets, including the Belvedere restaurant. * **Green Certifications:** The Peninsula Hotels group frequently pursues third-party environmental certifications (such as EarthCheck) to validate their sustainability performance across their global properties. For the most current information regarding their specific local initiatives or recent certifications, you can visit their official sustainability page.
Business & Fax Services
Q: Are shipping and courier services available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides comprehensive shipping and courier services for its guests. The hotel’s concierge team is available to assist with domestic and international shipping, courier arrangements, and the handling of packages. For specific inquiries regarding rates, prohibited items, or to arrange a shipment during your stay, it is recommended to contact the hotel’s concierge desk directly.
Q: Does The Peninsula Beverly Hills have printing services?
A: Yes, The Peninsula Beverly Hills offers printing services for guests. Printing requests can be arranged by contacting the Guest Communications Center for assistance.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA have an on-site business center?
A: No, The Peninsula Beverly Hills does not have a dedicated on-site business center. However, complimentary high-speed Wi-Fi is available throughout the property, allowing guests to work remotely from their guest room, suite, or one of the hotel's public spaces.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer copying services as part of its business and fax services?
A: Yes, copying services are offered as part of the business and fax services at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer computer services?
A: No, The Peninsula Beverly Hills does not offer computer services or public-use computers. However, complimentary high-speed Wi-Fi is available throughout the property for all guests.
Q: Does The Peninsula Beverly Hills offer meeting rooms or conference facilities?
A: Yes. The Peninsula Beverly Hills offers 3,398 sq ft (360 sq m) of flexible meeting and event space, designed to accommodate everything from executive meetings and board sessions to private dinners and social celebrations. Venues include the elegant Verandah Room with its outdoor terrace, a sophisticated wood-paneled Boardroom, a ballroom, and the area surrounding the rooftop pool, providing a distinctive setting for memorable events.
Q: Does The Peninsula Beverly Hills provide fax services?
A: Yes, The Peninsula Beverly Hills provides fax services for guests. Requests can be arranged through the Front Desk.
Q: Is there a charge for using business services at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not charge for standard business services, including printing, copying, and fax services arranged through the Front Desk or Guest Communications Center.
Q: Is Wi-Fi available in meeting spaces at The Peninsula Beverly Hills?
A: Yes, Wi-Fi is available in the meeting spaces at The Peninsula Beverly Hills.
Q: Is wired Ethernet connectivity available in the business center at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have an on-site business center. However, complimentary high-speed Wi-Fi is available throughout the property for guests.
Q: What are the business center hours at The Peninsula Beverly Hills?
A: 00:00-24:00 - 08:00-18:00
Children's & Teen Recreation
Q: Are meals provided for children in the kids program at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer a dedicated kids' program. However, if a personalized children's experience or special activity is arranged through Guest Relations, meals can be provided for children if specified as part of the arrangement.
Q: Can parents participate in activities at the kids program at The Peninsula Beverly Hills?
A: Yes, parents are welcome to participate in activities at The Peninsula Beverly Hills, particularly through their "Camp Peninsula" program. The hotel is designed to be family-friendly, and many of the activities—such as scavenger hunts, cookie decorating, or poolside fun—are structured to be enjoyed by families together. The hotel offers a "Camp Peninsula" experience that provides various amenities and activities for children, and the staff is generally flexible in allowing parents to join in to ensure a comfortable and engaging experience for the whole family. It is recommended to contact the hotel’s concierge or the front desk prior to your stay to confirm the specific schedule of activities and any age-related requirements for parental supervision.
Q: Do I need to make a reservation for the kids program at The Peninsula Beverly Hills?
A: Yes, bookings for the children's experience, Camp Peninsula, requires 48-hour notice and is subject to availability.
Q: Does The Peninsula Beverly Hills offer a kids program?
A: Yes, The Peninsula Beverly Hills offers a dedicated program for younger guests called **"Camp Peninsula."** This program is designed to provide children with a personalized experience during their stay. Features of the program include: * **In-Room Camping:** The hotel can set up a miniature tent inside the guest room, complete with sleeping bags and plush toys, allowing children to have a "camping" experience indoors. * **Welcome Amenities:** Children often receive age-appropriate welcome gifts, such as coloring books, puzzles, or Peninsula-branded stuffed animals. * **Dining:** The hotel offers a specialized children’s menu at their dining outlets, and they can arrange for kid-friendly treats like milk and cookies to be delivered to the room. * **Concierge Services:** The concierge team can assist in arranging family-friendly itineraries, including recommendations for local parks, museums, and activities in the Beverly Hills area. It is recommended to contact the hotel directly prior to your arrival to confirm current offerings and to arrange any specific requests for your children.
Q: Does The Peninsula Beverly Hills offer childcare or supervision outside of the kids program hours?
A: The Peninsula Beverly Hills does not offer a formal, dedicated childcare or babysitting service as part of its standard hotel amenities. However, the hotel’s concierge team can assist guests in arranging professional, third-party childcare services. Because the hotel does not employ its own childcare staff, arrangements are typically made through vetted, bonded, and insured local agencies that specialize in hotel-based childcare. It is recommended that you contact the hotel’s concierge desk directly prior to your arrival to discuss your specific needs, as these services are subject to availability and require advance notice.
Q: Is the kids program at The Peninsula Beverly Hills open year-round?
A: Yes, the kids' program at The Peninsula Beverly Hills, known as "Camp Peninsula," is available year-round. The program offers a variety of amenities and activities for children, including specialized welcome amenities, kid-friendly menus, and access to the hotel's rooftop pool.
Q: Is there an additional fee for the kids program at The Peninsula Beverly Hills?
A: Yes, there is an additional fee of $300 per stay for the kids program at The Peninsula Beverly Hills, which is in addition to the nightly room rate.
Q: What activities are available at the kids program at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers a dedicated program for younger guests known as **"Camp Peninsula."** This program is designed to provide children with engaging, age-appropriate activities while staying at the hotel. Available activities and amenities typically include: * **In-Room Camping:** The hotel offers a signature "glamping" experience where they set up a luxury tent inside the guest room, complete with sleeping bags, star-projector lights, and plush toys. * **Scavenger Hunts:** Children are often provided with a scavenger hunt map to explore the hotel property. * **Customized Welcome Amenities:** Upon arrival, children receive age-appropriate welcome gifts, which may include coloring books, puzzles, or Peninsula-branded plush toys (such as the "Peninsula Page" bears). * **Culinary Experiences:** The hotel often arranges kid-friendly culinary activities, such as cookie decorating or cupcake decorating sessions with the pastry team. * **Poolside Fun:** The rooftop pool area is family-friendly, and the hotel provides pool toys and kid-sized amenities to ensure a comfortable experience for families. * **Concierge-Curated Outings:** The concierge team can arrange personalized itineraries for families, including visits to nearby kid-friendly attractions like the Los Angeles Zoo, the California Science Center, or local parks. It is recommended to contact the hotel concierge directly prior to your arrival to customize the experience based on your child's age and interests, as some activities may be seasonal or subject to availability.
Q: What age range is the kids program at The Peninsula Beverly Hills designed for?
A: No exact age range provided - Young children (toddlers to early elementary), 18 months to 36 months, 5 to 12 years, Aged 12 and under
Q: What are the hours of operation for the kids program at The Peninsula Beverly Hills?
A: No supervised kids' club with set daily hours - Camp Peninsula (in-room camping) — available 24 hours once booked
Q: What offsite activities are available near The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is centrally located, providing easy access to a variety of high-end shopping, cultural landmarks, and outdoor activities. Here are some of the most popular offsite activities nearby: * **Rodeo Drive:** Located just a few blocks away, this world-famous shopping district features luxury boutiques, designer flagship stores, and iconic photo opportunities like the Beverly Wilshire hotel. * **Beverly Gardens Park:** This 1.9-mile linear park runs along Santa Monica Boulevard and is home to the famous Beverly Hills Sign and the Lily Pond, making it a perfect spot for a scenic walk. * **The Wallis Annenberg Center for the Performing Arts:** Situated in the historic Beverly Hills Post Office building, this venue hosts a variety of world-class theater, dance, and musical performances. * **Greystone Mansion and Gardens:** A historic Tudor Revival estate owned by the city of Beverly Hills. While the mansion is often closed for private events, the surrounding public park and formal gardens are open to visitors and offer stunning views of the city. * **LACMA (Los Angeles County Museum of Art):** A short drive away on Museum Row, this is the largest art museum in the western United States, famous for its "Urban Light" installation. * **The Getty Center:** Located in the nearby Santa Monica Mountains, this museum offers an extensive art collection, striking architecture, and panoramic views of the Los Angeles basin. * **Santa Monica Pier and Beach:** Approximately a 20-minute drive west, these iconic coastal spots offer a classic California beach experience, including an amusement park, aquarium, and walking paths. ***
Core Information
Q: Does The Peninsula Beverly Hills have a reservation link?
A: There is no direct reservation link provided, but reservations can be made by contacting the hotel via email at pbh@peninsula.com or by phone at +1 310 551 2888. Booking can also be done online or through a travel adviser.
Q: How do I get in touch with The Peninsula Beverly Hills?
A: To get in touch with The Peninsula Beverly Hills, you can use the following contact information: * **Phone:** +1 (310) 551-2888 * **Email:** pbh@peninsula.com * **Address:** 9882 South Santa Monica Boulevard, Beverly Hills, California 90212, USA For specific inquiries, such as dining reservations or event planning, you can also use the contact forms available on their official website.
Q: Is The Peninsula Beverly Hills open?
A: Yes, The Peninsula Beverly Hills is open and fully operational.
Q: Is the The Peninsula Beverly Hills a "conversion", "Adaptive re-use" or "New build"?
A: The Peninsula Beverly Hills is a **new build**. The hotel was constructed from the ground up on a site that was previously occupied by a residential property and a small office building. It opened in 1991 as a purpose-built luxury hotel designed to resemble a classic California estate.
Q: What is the guest services phone number at The Peninsula Beverly Hills?
A: The guest services phone number at The Peninsula Beverly Hills can be found by calling +1 (310) 551-2888.
Q: What is the website link for The Peninsula Beverly Hills?
A: https://www.peninsula.com/en/beverly-hills/5-star-luxury-hotel-beverly-hills
Sources: [1]
Q: When did The Peninsula Beverly Hills open?
A: The Peninsula Beverly Hills opened in 1991.
Q: When was The Peninsula Beverly Hills built?
A: The Peninsula Beverly Hills was built in 1991.
Kitchen Amenities
Q: Are dishwashers available at The Peninsula Beverly Hills?
A: Dishwashers are available in select suites at The Peninsula Beverly Hills that feature full kitchens. They are not available in standard guest rooms.
Q: Are pots, pans, and serving dishes available in rooms at The Peninsula Beverly Hills?
A: Pots, pans, serving dishes, and other kitchenware are available in select suites at The Peninsula Beverly Hills that feature full kitchens. These items are not available in standard guest rooms.
Q: Do guest rooms at The Peninsula Beverly Hills have a pantry area?
A: The guest rooms at The Peninsula Beverly Hills do not specifically mention having a pantry area. However, some suites, such as the Signature Suites, feature modern kitchens equipped with the latest appliances, and certain accommodations include residential bar setups. But a dedicated pantry area is not indicated for the standard guest rooms.
Q: Do guest rooms at The Peninsula Beverly Hills have a microwave?
A: No, guest rooms at The Peninsula Beverly Hills do not come equipped with microwaves as a standard amenity. However, the hotel provides 24-hour room service and can often accommodate special requests or assist with heating items if you contact the concierge or housekeeping department during your stay.
Q: Do guest rooms at The Peninsula Beverly Hills have a mini fridge?
A: Yes, guest rooms at The Peninsula Beverly Hills are equipped with a mini-refrigerator (often referred to as a refreshment center or mini-bar). These units are stocked with a selection of beverages and snacks, and guests may also request additional space if needed for personal items.
Q: Do guest rooms at The Peninsula Beverly Hills have a refrigerator with an ice maker?
A: No, guest rooms at The Peninsula Beverly Hills do not have refrigerators with built-in ice makers. Ice is available upon request through In-Room Dining and can be delivered directly to your room.
Q: Do guest rooms at The Peninsula Beverly Hills have a toaster oven?
A: No, guest rooms and suites at The Peninsula Beverly Hills are not equipped with toaster ovens.
Q: Do guest rooms at The Peninsula Beverly Hills have a water purification system for the room?
A: Yes, guest rooms at The Peninsula Beverly Hills feature a water softening system that enhances the quality of water used throughout the room. This system is designed to improve the guest experience but is not a dedicated drinking water purification system.
Q: Do guest rooms at The Peninsula Beverly Hills have conventional ovens?
A: No, guest rooms and suites at The Peninsula Beverly Hills are not equipped with conventional ovens.
Q: Do guest rooms at The Peninsula Beverly Hills have dish cleaning supplies in the room?
A: No, guest rooms at The Peninsula Beverly Hills do not include dish cleaning supplies. However, these items can be provided upon request, subject to availability.
Q: Do guest rooms at The Peninsula Beverly Hills have eating utensils?
A: Eating utensils are not provided as a standard in-room amenity at The Peninsula Beverly Hills. However, cutlery is provided with In-Room Dining orders and can be requested as needed.
Q: Do guest rooms at The Peninsula Beverly Hills have toasters?
A: Toasters are available in select suites at The Peninsula Beverly Hills that feature full kitchens. They are not available in standard guest rooms.
Q: Do guest rooms have tables and chairs at The Peninsula Beverly Hills?
A: Yes, guest rooms at The Peninsula Beverly Hills are designed with a residential feel, which typically includes comfortable furnishings such as tables and chairs to enhance the sense of a second home. The rooms and suites are intentionally arranged to provide calm and collected spaces, often featuring seating areas that include tables and chairs for guests' comfort and convenience.
Q: Do rooms at The Peninsula Beverly Hills have a refrigerator?
A: Yes, rooms and suites at The Peninsula Beverly Hills are equipped with a refrigerator (often referred to as a refreshment center or mini-bar). Additionally, the rooms feature a Nespresso machine and a tea kettle.
Q: Is a stove available in rooms at The Peninsula Beverly Hills?
A: Stoves are available in select suites at The Peninsula Beverly Hills that feature full kitchens. They are not available in standard guest rooms.
Q: Is dishware available in rooms at The Peninsula Beverly Hills?
A: Dishware is available in select suites at The Peninsula Beverly Hills that feature full kitchens. These accommodations also include kitchen amenities such as cutlery, cookware, and a dishwasher.
Other System Information
Q: Is group pricing available online at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers personalized group booking assistance rather than an automated group booking tool. Guests interested in reserving a block of rooms or obtaining group rates should contact the hotel's Sales or Reservations team directly to discuss their requirements and receive a customized proposal.
Walk Policies
Q: Does The Peninsula Beverly Hills have a walk-in policy for accommodations?
A: The Peninsula Beverly Hills does not have a walk-in policy for accommodations. Like most luxury hotels, they require guests to have a confirmed reservation prior to arrival to ensure room availability and to facilitate the check-in process. If you arrive without a reservation, the hotel staff will check for current availability, but they cannot guarantee that a room will be open. It is highly recommended that you book your stay in advance through their official website or by contacting their reservations department directly.
Q: Does The Peninsula Beverly Hills have a walk-in policy for making phone calls home or for business?
A: No, The Peninsula Beverly Hills does not offer a walk-in service for making personal or business phone calls. Guests may make calls from their guest room or contact the Front Desk or Guest Communications Center for assistance.
Q: Does The Peninsula Beverly Hills provide transportation arrangements?
A: Yes, The Peninsula Beverly Hills offers a variety of transportation arrangements for guests. The hotel provides a complimentary house car service within Beverly Hills and Century City, subject to availability. Guests may also arrange airport transportation through the hotel's trusted third-party transportation partners, including the dedicated Peninsula Airport Concierge service, which meets arriving guests at baggage claim for domestic flights and at customs for international flights before escorting them to their pre-arranged transportation. Additional private transportation can be arranged through the Concierge upon request.
Bathroom & Wardrobe Amenities
Q: Are double vanities available in the bathrooms at The Peninsula Beverly Hills?
A: Double vanities are available in the bathrooms of select suites at The Peninsula Beverly Hills. Availability varies by room category.
Q: Are hair dryers available at The Peninsula Beverly Hills?
A: Yes, hair dryers are provided in all guest rooms and suites at The Peninsula Beverly Hills. They are part of the standard in-room amenities, which also include high-end toiletries and other personal care items.
Q: Are shower-tub combinations available at The Peninsula Beverly Hills?
A: Yes, select guest rooms at The Peninsula Beverly Hills feature shower-tub combinations. However, most guest rooms and suites are equipped with separate walk-in showers and soaking tubs.
Q: Are the bathrooms counters at The Peninsula Beverly Hills made of marble?
A: Yes, the bathroom counters at The Peninsula Beverly Hills are made of marble. The hotel is well-known for its luxurious, classic design, which features marble bathrooms equipped with hands-free telephones, televisions, and separate soaking tubs and showers.
Q: Are the bathrooms shared or private at The Peninsula Beverly Hills?
A: At The Peninsula Beverly Hills, all guest rooms and suites feature **private, en-suite bathrooms**. The bathrooms are designed as luxury spaces, typically featuring Italian marble, deep soaking tubs, and separate walk-in showers. There are no shared bathroom facilities for guests at this property.
Q: Are the bathtub and whirlpool separate at The Peninsula Beverly Hills?
A: Yes, at The Peninsula Beverly Hills, the bathtub and whirlpool are separate. The Villa Suite features a private outdoor hot tub distinct from the indoor bathtub, and other suites have separate bath tubs and shower or toilet cubicles, indicating that the whirlpool (hot tub) is not combined with the bathtub.
Q: Does The Peninsula Beverly Hills have a Hinoki tub?
A: No, The Peninsula Beverly Hills does not have Hinoki tubs in its guest rooms or suites.
Q: Does The Peninsula Beverly Hills have bathtubs with spray jets?
A: Yes, The Peninsula Beverly Hills offers bathtubs equipped with hydrotherapy jets in many of its rooms and suites. The hotel’s bathrooms are designed with a spa-like focus, and the deep-soaking tubs in their premium accommodations typically feature integrated whirlpool or spray jet systems.
Q: Does The Peninsula Beverly Hills have oversized bathtubs?
A: Yes, The Peninsula Beverly Hills features oversized bathtubs in its guest rooms and suites. The hotel is known for its luxurious, marble-clad bathrooms, which are typically equipped with deep-soaking, oversized tubs, often accompanied by separate walk-in showers and integrated television screens.
Q: Does The Peninsula Beverly Hills have rooms with only bathtubs?
A: The Peninsula Beverly Hills does not offer rooms equipped with "only" bathtubs. All guest rooms and suites at the property feature bathrooms designed with a separate bathtub and a walk-in shower.
Q: Does The Peninsula Beverly Hills have separate tubs and showers?
A: Yes, The Peninsula Beverly Hills features bathrooms equipped with both separate bathtubs and walk-in showers. The rooms are designed with marble bathrooms that include deep soaking tubs and separate glass-enclosed showers.
Q: Does The Peninsula Beverly Hills have walk-in wardrobes or closets?
A: Yes, walk-in wardrobes or closets are available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer shower-only bathrooms?
A: Yes, The Peninsula Beverly Hills offers select rooms and suites that feature bathrooms equipped with walk-in showers instead of a shower-tub combination.
Q: Does The Peninsula Beverly Hills provide slippers for guests?
A: Yes, slippers are provided for guests at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills provide weight scales?
A: Yes, weight scales are available at The Peninsula Beverly Hills upon request. Guests may contact Housekeeping or the Front Desk to have one delivered to their room, subject to availability.
Q: How many closets are available in the rooms at The Peninsula Beverly Hills?
A: Rooms at The Peninsula Beverly Hills in Beverly Hills, CA have 1.0 closets.
Q: Is a bathrobe provided at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides plush bathrobes for guests in all of its rooms and suites. These robes are a signature feature of the hotel's amenities, designed to provide comfort during your stay.
Q: Is a trouser or pant press available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides trouser press services as part of their comprehensive valet and laundry offerings. Guests can arrange for pressing services through the hotel's housekeeping or concierge departments. Additionally, many of the hotel's suites and rooms are equipped with high-quality garment steamers, and the hotel offers 24-hour laundry and dry-cleaning services, which include professional pressing.
Q: Is an iron and ironing board available in the guest rooms at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, an iron and ironing board are available in the guest rooms at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is there a bidet at The Peninsula Beverly Hills?
A: Yes, guest room and suite bathrooms at The Peninsula Beverly Hills are equipped with bidets.
Q: Is there a laundry basket or clothes hamper at The Peninsula Beverly Hills?
A: Guest rooms at The Peninsula Beverly Hills do not include a laundry basket or clothes hamper. However, a laundry bag is provided for guests wishing to use the hotel's valet laundry and dry-cleaning services.
Q: Is there a lighted makeup mirror in the rooms at The Peninsula Beverly Hills?
A: Yes, the guest rooms at The Peninsula Beverly Hills are equipped with lighted makeup mirrors. They are typically located in the marble bathrooms to assist with grooming and makeup application.
Q: Is there a phone in the bathroom at The Peninsula Beverly Hills?
A: No, guest room and suite bathrooms at The Peninsula Beverly Hills are not equipped with telephones.
Q: Is there a separate closet in the rooms at The Peninsula Beverly Hills?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills feature a separate closet, providing ample space for storing clothing and luggage during your stay.
Q: Is there a whirlpool available in the guest rooms at The Peninsula Beverly Hills?
A: Yes, certain suites at The Peninsula Beverly Hills feature a private outdoor hot tub, which is a type of whirlpool, available directly in the guest room's outdoor patio area.
Q: What bathroom amenities are included at The Peninsula Beverly Hills?
A: Guest bathrooms at The Peninsula Beverly Hills are thoughtfully appointed with luxury amenities to enhance each stay. Standard amenities include plush bathrobes and slippers, shampoo, conditioner, shower gel, body lotion, hand soap, a Dyson hair dryer, a dental kit, cotton swabs and cotton pads, a sewing kit, and a shower cap.
Food Services & Meal Plans
Q: Are there any signature dishes or specialties at the on-site restaurant at The Peninsula Beverly Hills?
A: Yes, The Belvedere at The Peninsula Beverly Hills is known for its creative European-inspired cuisine featuring seasonal, locally sourced ingredients. Signature dishes include the Duck Breast with Romanesco and Black Currant Reduction, Whole Dover Sole with Parsnip Purée, and the restaurant's renowned Chocolate Soufflé. The Belvedere also offers a five-course Naturally Peninsula plant-based menu and its popular weekend Belvedere Brunch.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer a complimentary breakfast. However, all of the hotel's on-site restaurants offer vegetarian and gluten-free options. Guests seeking plant-based selections can also enjoy the Naturally Peninsula menu, which features dishes such as Squash "Bisque," Honeynut Flatbread, Mushroom Bourguignon, Carrot "Bolognese," and Sweet Mandarin, all prepared with natural, nutritious plant-based ingredients designed to support a wellness lifestyle.
Q: Can I make a reservation at the on-site restaurant at The Peninsula Beverly Hills?
A: Yes, reservations are available for the on-site restaurants at The Peninsula Beverly Hills. Guests are encouraged to make reservations in advance, particularly for popular dining times and special experiences such as Afternoon Tea.
Q: Can I take the free breakfast to-go at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer complimentary breakfast to all guests. Guests with a breakfast credit included in their package should check with the restaurant regarding the availability of takeout for breakfast items.
Q: Does the on-site restaurant at The Peninsula Beverly Hills offer outdoor seating or a patio?
A: Yes, The Peninsula Beverly Hills offers outdoor dining at multiple venues. The Belvedere features a lush garden terrace for al fresco dining, while The Roof Garden offers open-air seating in a rooftop garden setting. Guests staying in select accommodations with private patios or terraces may also enjoy In-Room Dining outdoors.
Q: Does the on-site restaurant at The Peninsula Beverly Hills offer vegetarian or vegan options?
A: Yes, the on-site restaurant at The Peninsula Beverly Hills, The Belvedere, offers vegetarian and vegan options through its Naturally Peninsula 5-course Plant-Based Menu. This menu features creative plant-based dishes prepared with natural, nutritious ingredients, including items like Squash Bisque, Honeynut Flatbread, Mushroom Bourguignon, Carrot Bolognese, and Sweet Mandarin dessert, all designed to support a wellness lifestyle.
Q: Does The Peninsula Beverly Hills have an on-site restaurant?
A: Yes, The Peninsula Beverly Hills has several on-site restaurants, including The Belvedere, which offers European brasserie cuisine, The Roof Garden serving contemporary Cal-Fusion dishes, The Living Room featuring traditional afternoon tea, and The Club Bar providing a bar and lounge experience. Additionally, there is an In-Room Dining service with international cuisine.
Sources: [1]
Q: Does The Peninsula Beverly Hills in offer free breakfast for guests?
A: Yes, The Peninsula Beverly Hills offers complimentary breakfast for guests as part of select packages and offers. For example, the Beverly Hills Dreaming package includes a daily American breakfast for two guests valued at up to $100, the Bed and Breakfast offer includes daily breakfast benefits, and the Suite Escape package includes a daily full breakfast credit for two guests valued at $100. Select specialty packages, such as Dress Like a Celebrity, may also include daily American or Chinese breakfast for two.
Q: Does The Peninsula Beverly Hills offer a continental breakfast as part of their meal plan for guests?
A: No, The Peninsula Beverly Hills does not offer a continental breakfast as part of a meal plan. However, select packages and offers include a daily breakfast benefit or breakfast credit for registered guests.
Q: Does The Peninsula Beverly Hills provide free breakfast for children?
A: No, The Peninsula Beverly Hills does not offer complimentary breakfast for children. However, guests who book select packages receive a daily breakfast credit, which may be used toward breakfast for eligible guests in accordance with the package terms.
Q: Is a breakfast buffet included in the meal plan at The Peninsula Beverly Hills?
A: No. The Peninsula Beverly Hills does not offer a breakfast buffet. Guests can enjoy à la carte breakfast at any of the hotel's on-site restaurants or through In-Room Dining.
Q: Is a hot breakfast available as part of the meal plan at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer a meal plan that includes a hot breakfast. However, select packages and offers include a daily breakfast benefit or breakfast credit for registered guests.
Q: Is breakfast included at the on-site restaurant at The Peninsula Beverly Hills?
A: Breakfast at the on-site restaurants at The Peninsula Beverly Hills is not automatically included with your stay. However, select room packages and special offers include a daily breakfast benefit or breakfast credit for registered guests.
Q: Is the free breakfast at The Peninsula Beverly Hills available to all guests or only certain room types?
A: The Peninsula Beverly Hills does not offer complimentary breakfast to all guests. Breakfast is included only with select room packages and promotional offers, which provide a daily breakfast benefit or breakfast credit. Guests should review the details of their reservation to confirm whether breakfast is included.
Q: Is the free breakfast at The Peninsula Beverly Hills served in the hotel restaurant or a dedicated area?
A: The Peninsula Beverly Hills does not offer complimentary breakfast to all guests. However, select room packages and special offers include a daily breakfast credit, which may be redeemed at the hotel's participating restaurants during breakfast service.
Q: Is the free breakfast buffet-style at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer a complimentary breakfast buffet. Guests who book select packages receive a daily breakfast credit, which may be used toward à la carte breakfast at the hotel's participating dining venues.
Q: Is the on-site restaurant at The Peninsula Beverly Hills open to non-hotel guests?
A: Yes, the dining venues at The Peninsula Beverly Hills, including The Belvedere, The Living Room, The Roof Garden, and The Club Bar, are open to both hotel guests and the public. Reservations are recommended, particularly for popular dining periods and Afternoon Tea.
Q: What are the operating hours of the on-site restaurant at The Peninsula Beverly Hills?
A: Breakfast: 06:30-11:00 (Daily / Mon–Fri) - Breakfast (Sat–Sun): 07:00-12:00
Q: What is the cost of the breakfast at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer a fixed breakfast price, as the cost varies depending on the restaurant and menu items selected.
Q: What items are included in the free breakfast at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer complimentary breakfast to all guests. However, select room packages and special offers include a daily breakfast credit, which may be used toward breakfast at participating hotel restaurants. Breakfast is served à la carte and features a variety of options, including freshly squeezed juices, eggs prepared in multiple styles, pastries, cereals, fresh fruit, pancakes, avocado toast, smoked salmon, and other breakfast classics.
Q: What type of cuisine is offered at the on-site restaurant at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers a range of dining experiences across its on-site venues. The Belvedere is an elegant European brasserie featuring creative cuisine inspired by a broad range of European influences, with seasonal dishes crafted from hyper-local ingredients. The Roof Garden serves California-inspired cuisine with global flavors in a relaxed rooftop setting, complemented by fresh ingredients from the hotel's garden. The Living Room is home to the hotel's signature Afternoon Tea, featuring premium teas, Champagne, and an assortment of sweet and savory delicacies. The Club Bar offers handcrafted cocktails, rare whiskies, fine wines, and light fare in a refined, classic setting. Guests may also enjoy a diverse menu through 24-hour In-Room Dining.
Q: When is the free breakfast served at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer complimentary breakfast to all guests. However, select packages include a daily breakfast credit. For eligible guests, breakfast may be enjoyed during breakfast service at the participating restaurant. Breakfast is served daily at The Belvedere from 6:30 AM to 11:00 AM and at The Roof Garden from 7:00 AM to 11:00 AM.
Golf
Q: Can guests at The Peninsula Beverly Hills rent golf equipment on-site?
A: The Peninsula Beverly Hills does not have an on-site golf course or a dedicated golf equipment rental shop within the hotel. However, the hotel’s concierge team can assist guests in arranging rentals and tee times at nearby golf courses, such as the Los Angeles Country Club or other premier local clubs.
Q: Does The Peninsula Beverly Hills have an on-site golf course?
A: No, The Peninsula Beverly Hills does not have an on-site golf course. The hotel is located in a dense urban area of Beverly Hills and does not have the grounds required for a golf course. However, the hotel concierge can assist guests in arranging tee times at nearby private and public golf courses in the Los Angeles area.
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Q: Does The Peninsula Beverly Hills offer a driving range or practice facilities?
A: No, The Peninsula Beverly Hills does not have an on-site driving range or golf practice facilities.
Q: Does The Peninsula Beverly Hills offer golf lessons or clinics?
A: The Peninsula Beverly Hills does not have an on-site golf course, nor does it offer golf lessons or clinics directly on the property. However, the hotel’s concierge team can arrange for guests to play at nearby private golf clubs or coordinate professional instruction at local golf facilities in the Los Angeles area.
Q: What are the hours of operation for the golf course at The Peninsula Beverly Hills?
A: 06:30-18:30 - No on-site golf course
Q: What is the golf course called at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have its own golf course.
Guest Parking
Q: Are electric car charging stations available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers electric vehicle charging stations for guests using the hotel's valet parking service.
Q: Are the EV charging stations at The Peninsula Beverly Hills available 24/7?
A: Yes, the electric vehicle charging stations at The Peninsula Beverly Hills are available 24 hours a day for guests using the hotel's valet parking service.
Q: Are the EV charging stations at The Peninsula Beverly Hills compatible with Tesla vehicles?
A: Yes, The Peninsula Beverly Hills offers dedicated Tesla charging stations. The hotel has two Tesla chargers, along with three universal EV charging stations for other electric vehicles.
Q: Are there any restrictions or time limits for free parking at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not generally offer complimentary parking. If parking is included as part of a specific package or promotional offer, any applicable restrictions or time limits will be outlined in the terms of that offer.
Q: Do I need to reserve a parking spot in advance at The Peninsula Beverly Hills?
A: No, advance parking reservations are not required at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Do I need to reserve an EV charging spot at The Peninsula Beverly Hills?
A: No, a reservation is not required to use the EV charging stations at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills have a gated entrance for guest self-parking?
A: The Peninsula Beverly Hills does not have a gated entrance for guest self-parking because the hotel **does not offer self-parking** for guests. The property provides valet parking services exclusively.
Q: Does The Peninsula Beverly Hills have on-site parking?
A: Yes, The Peninsula Beverly Hills offers on-site parking for guests. They provide valet parking services for both overnight guests and visitors dining at the hotel's restaurants.
Q: Does The Peninsula Beverly Hills have van-accessible parking in the self-parking facility?
A: No, The Peninsula Beverly Hills does not offer self-parking. Accessible parking, including van-accessible spaces, is available through the hotel's valet parking service.
Q: Does The Peninsula Beverly Hills offer free parking for guests?
A: The Peninsula Beverly Hills does not offer free parking for guests. The hotel provides valet parking services for a daily fee. As of the most recent updates, the valet parking rate is $70 per night for overnight guests.
Q: Does The Peninsula Beverly Hills offer motorcycle parking?
A: Yes, The Peninsula Beverly Hills offers valet parking for motorcycles, subject to availability.
Q: Does The Peninsula Beverly Hills offer off-site parking?
A: The Peninsula Beverly Hills does not offer off-site parking; however, they provide **on-site valet parking** for guests. According to their official website, valet parking is available for both overnight guests and visitors dining at the hotel's restaurants. They do not list an off-site parking facility as part of their service offerings.
Q: Does The Peninsula Beverly Hills offer on-site accessible, self-parking?
A: No, The Peninsula Beverly Hills does not offer self-parking. The hotel provides valet parking services exclusively for guests and visitors. Accessible parking spaces are available within the valet-managed garage, and the hotel is fully compliant with ADA requirements to ensure accessibility for guests with disabilities.
Q: Does The Peninsula Beverly Hills offer parking?
A: Yes, The Peninsula Beverly Hills offers parking for guests. They provide valet parking services for both overnight guests and visitors dining at the hotel's restaurants.
Q: Does The Peninsula Beverly Hills offer secure or covered parking?
A: Yes, The Peninsula Beverly Hills offers secure, covered parking for guests. The hotel provides valet parking services exclusively, which are located within their secure garage facilities.
Q: Does The Peninsula Beverly Hills offer valet parking?
A: Yes, The Peninsula Beverly Hills offers valet parking for guests.
Q: Does The Peninsula Beverly Hills provide free parking for guests with electric vehicles?
A: No, The Peninsula Beverly Hills does not offer complimentary parking for guests with electric vehicles. Electric vehicles are subject to the same valet parking rates and policies as all other vehicles.
Q: Does The Peninsula Beverly Hills provide long-term parking?
A: No, The Peninsula Beverly Hills does not offer long-term parking. Valet parking is available for registered hotel guests during their stay.
Q: Does the The Peninsula Beverly Hills offer RV parking?
A: The Peninsula Beverly Hills does not offer on-site RV parking. Due to the hotel's location in a dense urban area and its valet-only parking policy, the facility is not equipped to accommodate oversized vehicles such as RVs or trailers. Guests traveling with an RV are typically advised to seek private RV parks or campgrounds in the greater Los Angeles area, as street parking for oversized vehicles is strictly regulated and limited throughout Beverly Hills.
Q: How many EV charging stations does The Peninsula Beverly Hills have?
A: The Peninsula Beverly Hills offers a total of five electric vehicle charging stations, including two Tesla charging stations and three universal EV charging stations for other electric vehicles.
Q: How many parking spaces are available at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers valet parking for guests and visitors. While the hotel does not publicly specify an exact total number of parking spaces, they provide 24-hour valet service for all vehicles. For specific inquiries regarding large events or oversized vehicle accommodations, it is recommended to contact the hotel directly.
Q: Is free parking available for guests staying at The Peninsula Beverly Hills during peak seasons or holidays?
A: Free parking is not generally available for guests staying at The Peninsula Beverly Hills, including during peak seasons and holidays. However, parking inclusions may vary depending on the package or promotional offer booked. Guests should review the details of their reservation to confirm whether parking is included.
Q: Is parking available for oversized vehicles at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills cannot accommodate oversized vehicles. The maximum vehicle height for valet parking is 7 feet.
Q: Is the free parking at The Peninsula Beverly Hills valet or self-parking?
A: The Peninsula Beverly Hills does not generally offer free parking. When parking is included as part of a package or promotional offer, it is valet parking, as the hotel does not offer self-parking.
Q: Is there a fee for using EV charging stations at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not charge a separate fee to use its electric vehicle charging stations. Guests using the hotel's valet parking service may access the EV charging stations during their stay.
Q: Is there a garage height limit at The Peninsula Beverly Hills?
A: Yes, the parking garage at The Peninsula Beverly Hills has a maximum vehicle height clearance of 7 feet (2.1 meters).
Q: Is there a limit on the number of vehicles that can park for free at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not generally offer complimentary parking. If parking is included as part of a specific package or promotional offer, any applicable terms and conditions will be outlined in the details of that offer.
Q: Is there a parking garage or lot near The Peninsula Beverly Hills?
A: Yes, there are several parking options near The Peninsula Beverly Hills. **On-Site Parking:** The Peninsula Beverly Hills offers valet parking for guests and visitors. As is standard for luxury hotels in the area, this service typically incurs a daily fee. **Nearby Public Parking:** If you are looking for public parking options within walking distance, the City of Beverly Hills operates several public parking structures nearby. The closest options include: * **Beverly Hills Public Parking Structure (439 N. Canon Drive):** Located a few blocks away, this facility offers hourly parking and is often used by visitors to the nearby shopping and dining districts. * **Beverly Hills Public Parking Structure (438 N. Beverly Drive):** Another convenient city-operated lot located within a short walking distance of the hotel area. Most city-operated parking structures in Beverly Hills offer the first two hours of parking for free (subject to change based on city policy). It is recommended to check the signage upon entry for current rates and time limits.
Q: Is valet parking available at The Peninsula Beverly Hills?
A: Yes, valet parking is available at The Peninsula Beverly Hills for both hotel guests and visitors. Overnight valet parking is available for registered hotel guests, while visitors may also use the hotel's valet service, with validated parking available for guests dining at the property.
Q: What are the charges for parking at The Peninsula Beverly Hills?
A: Valet parking at The Peninsula Beverly Hills is available for both hotel guests and visitors. Overnight valet parking is $70 per vehicle, per night and includes in-and-out privileges for registered hotel guests. For visitors dining at the hotel, validated valet parking is available for $18 for up to two hours. Without validation, valet parking is $20 for the first hour, with an additional charge of $3 for every 30 minutes thereafter.
Q: What is the charge for off-site parking at the The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer or manage off-site parking. Valet parking is available on-site for hotel guests and visitors.
Q: What is the charge for on-site parking at the The Peninsula Beverly Hills?
A: Overnight valet parking at The Peninsula Beverly Hills is $70 per vehicle, per night, and includes in-and-out privileges for hotel guests. For visitors dining at the hotel, validated valet parking is available for $18 for up to two hours. Without validation, valet parking is $20 for the first hour, with an additional charge of $3 for every 30 minutes thereafter.
Q: What is the charging speed of the EV stations at The Peninsula Beverly Hills?
A: The charging speed of the EV stations at The Peninsula Beverly Hills in Beverly Hills, CA, is Level 2.
Q: What types of EV chargers are available at The Peninsula Beverly Hills?
A: Types of EV chargers available at The Peninsula Beverly Hills in Beverly Hills, CA include: Tesla Destination Chargers (Destination Charging), Level 2 (J1772) EV chargers, NACS connector, 240V AC (Level 2 supply), 2 ports, 24-hour public access, free (no cost), no network activation required, and DC Fast Charging (Tesla Supercharger).
Q: Where are the EV charging stations located at The Peninsula Beverly Hills?
A: The EV charging stations at The Peninsula Beverly Hills are located in the hotel's on-site underground/valet parking garage.
Pet Policies
Q: Are pets allowed in all rooms at The Peninsula Beverly Hills in Beverly Hills, CA?
A: The Peninsula Beverly Hills is a pet-friendly hotel, but pets are not permitted in all areas of the property. While they are welcome in guest rooms, they are generally not allowed in the hotel's food and beverage outlets (such as The Belvedere or The Roof Garden) or the pool area, with the exception of service animals. The hotel provides pet amenities, including plush beds, bowls, and specialized pet menus, but it is recommended to contact the hotel directly prior to your arrival to confirm their current pet policy and any applicable fees or weight restrictions.
Q: Are pets allowed in at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, pets are allowed at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Are service animals allowed at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, service animals are allowed at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Are there any size restrictions for pets at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is a pet-friendly hotel and does not impose specific size restrictions on pets. They welcome dogs and cats of all sizes to stay with their owners. While there are no weight or size limits, the hotel does request that guests notify them in advance if they are traveling with a pet so that they can prepare appropriate amenities, such as pet beds, bowls, and treats.
Q: Can I leave my pet unattended in the room at The Peninsula Beverly Hills?
A: No, you cannot leave your pet unattended in the room at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills charge an additional fee for pets?
A: Yes, The Peninsula Beverly Hills welcomes pets of all sizes and charges a one-time pet fee of $150 per stay.
Q: Does The Peninsula Beverly Hills have any restrictions on the number of pets allowed per room?
A: No, The Peninsula Beverly Hills does not have a restriction on the number of pets allowed per room. Guests planning to travel with pets are encouraged to contact the hotel in advance to discuss their accommodations and any applicable pet policies.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer pet amenities like beds or bowls?
A: Yes, The Peninsula Beverly Hills in Beverly Hills, CA offers pet amenities like beds or bowls.
Q: How much is the refundable pet deposit at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills requires a $150 pet deposit for guests traveling with pets.
Q: Is The Peninsula Beverly Hills in Beverly Hills, CA pet-friendly?
A: Yes, The Peninsula Beverly Hills in Beverly Hills, CA is pet-friendly.
Q: Is there a designated pet area or pet park at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a designated pet park or an on-site outdoor pet relief area. However, the hotel is highly pet-friendly and welcomes guests traveling with pets. Because the hotel is located in a dense urban environment, guests typically utilize the nearby public sidewalks or local parks for pet exercise. The hotel concierge can provide recommendations for nearby pet-friendly parks, such as the Beverly Gardens Park, which is located within walking distance and offers green space for walking dogs. The hotel provides pet amenities upon request, including plush pet beds, bowls, and specialized pet menus. It is recommended to contact the concierge directly prior to your arrival to confirm their current pet policy and to receive specific guidance on nearby walking routes.
Q: Is there a pet weight restriction at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a weight restriction for pets.
Q: What is the limit for pet weight at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a pet weight limit. Pets of all sizes are welcome.
Q: What is the pet policy at The Peninsula Beverly Hills?
A: Pet policies at The Peninsula Beverly Hills in Beverly Hills, CA include: Hotel is pet-friendly (certain rooms are pet-friendly), Dogs allowed, Cats allowed, Only dogs and cats permitted, Service dogs welcome and exempt from pet fees, Maximum of 3 pets per stay, Up to 2 pets permitted, Pet fee / deposit: $150 per stay (cleaning fee, deposit or extra charge), Size policy / restrictions (confirm with hotel), No strict weight limit / dogs of all sizes welcome, Pets up to 75 pounds allowed, Food and water bowls provided (including custom bowls), Plush/personalized pet beds provided, Complimentary or gourmet pet treats provided, Specialized dog room service / pet dining menu, Pampered Pets / Pet and Pamper program/package, Pet-sitting and dog-walking services (concierge; may incur additional fee), Personalized dog tags, Take-home goodie bag included in package, Specialized canine spa treatments / pet spa services, Pets should be well-behaved; leash required in public; pets generally not allowed in dining areas, Hotel contact / confirm current pet policy on official website or by calling the hotel, and Personalized / complimentary pet amenities (beds, bowls, tags, treats, goodie bags).
Tennis
Q: Are there tennis courts at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have on-site tennis courts. However, the hotel concierge can arrange for guests to access nearby private tennis facilities or public courts in the Beverly Hills area.
Q: How many tennis courts are there at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have any tennis courts on its property. Guests looking to play tennis are typically referred to nearby private clubs or public facilities by the hotel's concierge.
Attractions
Q: What are some popular attractions near The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is centrally located, providing easy access to some of Los Angeles' most iconic shopping, dining, cultural, and outdoor attractions. Popular nearby destinations include: • Rodeo Drive – Just a few blocks away, this world-famous shopping district is home to luxury fashion houses, designer boutiques, and fine jewelry stores. • Beverly Gardens Park – A 1.9-mile linear park featuring the iconic Beverly Hills Sign, the Lily Pond, walking paths, and public art installations. • The Wallis Annenberg Center for the Performing Arts – Located in the historic Beverly Hills Post Office building, this acclaimed venue hosts theater, dance, music, and special events. • Greystone Mansion and Gardens – A historic Tudor Revival estate offering beautiful gardens, architecture, and sweeping city views. • The Getty Center – A short drive from the hotel, this renowned museum features European art collections, striking architecture, and panoramic views of Los Angeles. • LACMA (Los Angeles County Museum of Art) – The largest art museum in the western United States, known for its extensive collections and the iconic Urban Light installation. • Griffith Observatory – One of Los Angeles' most famous landmarks, offering astronomy exhibits, public telescopes, and spectacular views of the city and the Hollywood Sign. • Runyon Canyon Park – A popular hiking destination featuring scenic trails, city views, and opportunities for outdoor recreation in the heart of Los Angeles.
General
Q: Does the fitness center at The Peninsula Beverly Hills provide complimentary towels and water?
A: Yes, the fitness center at The Peninsula Beverly Hills in Beverly Hills, CA provides complimentary towels and water.
Reception And Guest Services
Q: Does the The Peninsula Beverly Hills offer concierge services?
A: Yes, The Peninsula Beverly Hills offers comprehensive concierge services. Guests have access to a dedicated concierge team that can assist with restaurant reservations, transportation arrangements, sightseeing tours, and personalized recommendations to enhance their stay.
Coffee Shops, Bars & Lounges
Q: How many food & beverage outlets are there at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers five food and beverage outlets: The Belvedere, The Roof Garden, The Living Room, The Club Bar, and 24-hour In-Room Dining.
Q: How many lounges/bars are there at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills has two bar and lounge venues: The Club Bar, an elegant indoor cocktail bar, and the Roof Garden Bar, which offers wine, Champagne, handcrafted cocktails, and light fare in a rooftop setting.
Q: Is there a coffee shop at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have a dedicated coffee shop. However, guests can enjoy coffee and other beverages at the hotel's dining venues, including The Belvedere, The Roof Garden, The Living Room, and through 24-hour In-Room Dining.
Hotel & Lobby Facilities
Q: Are there any age restrictions for entering the casino at The Peninsula Beverly Hills?
A: There is no casino at The Peninsula Beverly Hills. The hotel is a luxury property that does not feature any gaming facilities, and therefore, there are no age restrictions related to gambling at the hotel.
Q: Are there any live entertainment events in the casino at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a casino. It is a luxury hotel that focuses on fine dining, spa services, and high-end accommodations. While the hotel does not host a casino, it does offer live entertainment in its public spaces, most notably at **The Living Room**, where a pianist typically performs during afternoon tea and evening hours.
Q: Are there shops and services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills is located just steps from Beverly Hills' premier shopping district, including the ‘Golden Triangle’ and Rodeo Drive, which feature luxurious and sought-after names in jewelry, watches, designer clothing, shoes, and accessories. The hotel offers a complimentary chauffeur service within Beverly Hills for guests to shop in style. Additionally, the hotel provides a dedicated Airport Concierge service at LAX to assist guests with luggage and ensure a seamless travel experience. There are also luxury vehicles available for guests, rooftop pool cabanas with spa services, and exclusive jewelry designs by Margot McKinney available at the hotel.
Q: Are vending machines available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not provide vending machines. As a five-star luxury hotel, it offers 24-hour room service, a fully stocked mini-bar in each room, and personalized concierge services to fulfill guest requests for snacks, beverages, or other amenities.
Q: Are video games available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer video games in its guest rooms or public areas.
Q: Can guests rent a car directly from a rental desk at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have an on-site car rental desk. However, the Concierge can assist guests with arranging car rentals through trusted rental providers.
Q: Can the concierge at The Peninsula Beverly Hills assist with booking local tours or attractions?
A: Yes, the concierge team at The Peninsula Beverly Hills is available to assist guests with booking local tours, attractions, and personalized experiences. They provide comprehensive concierge services, including arranging private tours, securing tickets to local attractions, and offering recommendations tailored to guest interests.
Q: Can the concierge at The Peninsula Beverly Hills help with restaurant reservations?
A: Yes, the concierge team at The Peninsula Beverly Hills is highly experienced and can assist guests with restaurant reservations, including securing tables at some of the most exclusive dining venues in the city. They are also available to provide personalized recommendations and handle special requests to enhance your dining experience.
Q: Can the concierge at The Peninsula Beverly Hills help with special requests like flowers or gifts?
A: Yes, the concierge team at The Peninsula Beverly Hills is highly experienced in handling special requests, including the arrangement of flowers, gifts, and personalized amenities. The hotel’s concierge service is known for its "Les Clefs d'Or" standards, meaning they are equipped to assist with bespoke requests to enhance a guest's stay. Whether you are looking to have a specific floral arrangement delivered to a room, need assistance sourcing a luxury gift, or wish to arrange a surprise for a special occasion, the concierge can coordinate these services directly. It is recommended that you contact the concierge desk prior to your arrival or during your stay to discuss your specific requirements so they can make the necessary arrangements.
Q: Does the casino at The Peninsula Beverly Hills offer a rewards or loyalty program?
A: The Peninsula Beverly Hills does not have a casino, and therefore does not offer a rewards or loyalty program for gaming. The hotel is a luxury property that focuses on accommodations, fine dining, and spa services. While the hotel does not have a casino loyalty program, it is a member of the **Peninsula PenClub**, which is an invitation-only program for travel advisors, and it participates in the **Peninsula Moments** program, which offers various guest experiences and amenities.
Q: Does the casino at The Peninsula Beverly Hills offer table games like blackjack and poker?
A: No, The Peninsula Beverly Hills does not have a casino, nor does it offer table games such as blackjack or poker. The Peninsula Beverly Hills is a luxury hotel and does not feature any gambling facilities.
Q: Does the concierge at The Peninsula Beverly Hills arrange transportation services?
A: Yes, the concierge at The Peninsula Beverly Hills provides comprehensive transportation services. Guests can arrange for private car services, airport transfers, and local transportation through the hotel's concierge team. The hotel also maintains its own fleet of luxury vehicles, including the signature Peninsula-branded Rolls-Royces, which are available for guest use.
Q: Does the concierge at The Peninsula Beverly Hills provide city maps and recommendations?
A: Yes, the concierge team at The Peninsula Beverly Hills provides guests with city maps and personalized recommendations. The concierge desk is available to assist with curated itineraries, dining reservations, transportation arrangements, and local sightseeing advice tailored to guest preferences.
Q: Does The Peninsula Beverly Hills have a BBQ or picnic area?
A: The Peninsula Beverly Hills does not have a dedicated BBQ or picnic area. However, the hotel's Roof Garden hosts a seasonal Summer BBQ Series, offering guests an outdoor dining experience featuring barbecue-inspired cuisine in a rooftop setting during select dates.
Q: Does The Peninsula Beverly Hills have a bookstore on the premises or within walking distance?
A: The Peninsula Beverly Hills does not have a bookstore on its premises. However, there are several bookstores located within walking distance in the surrounding Beverly Hills area. The most notable nearby option is **Taschen**, located at 354 N Beverly Dr, which is approximately a 10-to-15-minute walk (about 0.6 miles) from the hotel. Additionally, the area surrounding the hotel is near various boutique shops and newsstands that carry a selection of magazines and books.
Q: Does The Peninsula Beverly Hills have a casino on-site?
A: No, The Peninsula Beverly Hills does not have a casino on-site. Gambling is not legal in the city of Beverly Hills, and the hotel focuses on luxury accommodations, fine dining, and spa services rather than gaming facilities.
Q: Does The Peninsula Beverly Hills have a coin-operated laundry facility?
A: No, The Peninsula Beverly Hills does not have a coin-operated laundry facility for guest use. Instead, the hotel provides professional valet laundry, dry cleaning, and pressing services for guests.
Q: Does The Peninsula Beverly Hills have a game room?
A: No, The Peninsula Beverly Hills does not have a game room.
Q: Does The Peninsula Beverly Hills have a gift shop or newsstand?
A: No, The Peninsula Beverly Hills does not have a gift shop or newsstand. However, guests may request newspapers from a variety of publications, which can be delivered to their room, subject to availability.
Q: Does The Peninsula Beverly Hills have a shoe shine stand?
A: No, The Peninsula Beverly Hills does not have an on-site shoe shine stand. However, guests may arrange shoe shine service through Housekeeping.
Q: Does The Peninsula Beverly Hills have a sportsbook or betting lounge?
A: No, The Peninsula Beverly Hills does not have a sportsbook or a betting lounge. The hotel is a luxury property focused on accommodations, fine dining, and spa services, and it does not offer gambling facilities. Furthermore, sports betting is not legal in the state of California.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer non-smoking public areas?
A: Yes, non-smoking public areas are offered at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer on-site laundry services for guests?
A: Yes, on-site laundry services are offered at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer casino promotions or special gaming events?
A: No, The Peninsula Beverly Hills does not offer casino promotions or special gaming events. The Peninsula Beverly Hills is a luxury hotel located in a residential area of Beverly Hills, California. It does not feature a casino, nor is it affiliated with any gaming facilities. Furthermore, commercial casino gambling is not legal within the city of Beverly Hills or the state of California in the manner typically associated with resort-style casinos (such as those found in Las Vegas).
Q: Does The Peninsula Beverly Hills offer porter or bellman services for guest luggage assistance?
A: Yes, The Peninsula Beverly Hills provides comprehensive luggage assistance, including bellman and porter services, to ensure a seamless arrival and departure experience for guests.
Q: Is smoking allowed at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills maintains a **100% smoke-free policy** for all guest rooms, suites, and indoor public areas. While the hotel is strictly non-smoking indoors, guests who wish to smoke are typically directed to designated outdoor areas. It is recommended to inquire with the concierge or front desk upon arrival for the specific location of the designated smoking area on the property.
Q: Is there a convenience or sundry store at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have an on-site convenience or sundry store. If guests need personal items or travel essentials, the Concierge or Front Desk can assist with recommendations or arrangements.
Q: Is there a dress code for the casino at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a casino. As a luxury hotel, it focuses on accommodations, fine dining, and spa services, and it does not offer gambling facilities. Because there is no casino, there is no casino-specific dress code. However, the hotel maintains a general dress code policy for its public areas and dining venues: * **General Areas:** The hotel requests "smart casual" attire throughout its public spaces. * **Dining:** For fine dining venues like The Belvedere, guests are generally expected to dress in smart casual or business casual attire. Beachwear, gym wear, and overly casual clothing are typically discouraged in the hotel's formal areas. If you are planning to visit for a specific event or dining reservation, it is recommended to contact the hotel directly to confirm the expectations for that particular venue.
Q: Is there a florist available on-site or nearby at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills features an on-site floral boutique. The hotel employs a dedicated in-house floral team that creates custom arrangements for guest rooms, events, and public spaces. Guests can coordinate with the front desk directly to arrange for bespoke bouquets or floral services during their stay. Additionally, because of the hotel's prime location in Beverly Hills, there are several high-end, world-renowned florists located within a short driving distance (such as those along Wilshire Boulevard and near Rodeo Drive) that frequently partner with the hotel for deliveries.
Q: Is there a hairdresser at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills has a hairdresser called The Hair Atelier by David Pierre. It offers haircuts, styling, blowouts, and reparative hair and scalp treatments. Services are available by appointment from Monday to Saturday, 9:00 am to 6:00 pm, and can also be arranged for special events, weddings, or in-room.
Q: Is there a market available at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a traditional grocery market or retail food market located on its premises. However, the hotel offers several high-end dining options, including The Belvedere, The Roof Garden, and The Living Room, which provide gourmet food and beverage services. For guests looking for grocery or specialty market items, the hotel is located in close proximity to several upscale markets in Beverly Hills, such as: * **Erewhon Market:** Located on Beverly Drive, a short distance from the hotel. * **Bristol Farms:** Located on Wilshire Boulevard. * **Whole Foods Market:** Located on N. Crescent Drive. The hotel’s concierge service is typically available to assist guests with arranging deliveries or providing directions to these nearby locations.
Q: Is there an extra charge for concierge assistance at The Peninsula Beverly Hills?
A: No, there is no extra charge for standard concierge assistance at The Peninsula Beverly Hills. The concierge team is available to assist all guests with services such as restaurant reservations, transportation arrangements, and local recommendations as part of the hotel's standard guest services. However, please note that while the concierge's time and expertise are complimentary, you are responsible for the actual costs of any services booked (such as theater tickets, private tours, or third-party transportation fees).
Q: Is there an ice machine at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have self-service ice machines. Guests may request ice at any time by contacting In-Room Dining, and it will be delivered directly to their room.
Q: What are the laundry hours at The Peninsula Beverly Hills?
A: 00:00-24:00 - 09:00-18:00
Q: What are the operating hours of the casino at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have an on-site casino.
Q: What are the operating hours of the concierge desk at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is open 00:00-24:00.
Q: What types of slot machines are available at the casino in The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a casino; therefore, there are no slot machines available at the property.
Q: Which amenities does The Peninsula Beverly Hills offer?
A: The Peninsula Beverly Hills offers a wide range of luxury amenities designed for comfort, wellness, and convenience. Key amenities include: * **Dining:** The hotel features several acclaimed dining venues, including The Belvedere (the hotel’s signature restaurant), The Roof Garden (offering poolside dining), and The Living Room (known for its traditional Afternoon Tea). * **The Peninsula Spa:** A full-service spa offering a variety of massages, facials, and body treatments, as well as a relaxation lounge. * **Fitness Center:** A state-of-the-art fitness center equipped with modern cardio and strength-training equipment. * **Rooftop Pool:** A heated outdoor swimming pool surrounded by private cabanas and lush gardens, offering views of the city. * **Concierge Services:** Personalized services including travel arrangements, restaurant reservations, and local recommendations. * **Luxury Transportation:** The hotel provides a fleet of luxury vehicles for guest use and airport transfers. * **In-Room Technology:** Rooms are equipped with proprietary tablet-based technology that controls lighting, temperature, entertainment, and service requests. * **Pet-Friendly Services:** The hotel offers amenities for pets, including specialized bedding and dining options.
Credit Card Options
Q: Can I use JCB at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills accepts JCB credit cards as a form of payment.
Q: Can I use Mastercard at The Peninsula Beverly Hills?
A: Yes, you can use Mastercard at The Peninsula Beverly Hills. The hotel accepts all major credit cards, including Mastercard, Visa, and American Express, for both room bookings and on-site services.
Q: Can I use UnionPay at The Peninsula Beverly Hills?
A: No, UnionPay is not accepted at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Can I use Visa at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, Visa is accepted at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is contactless payment available during check-in or check-out at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills supports contactless payment methods. Guests can utilize contactless payment options, including mobile wallets like Apple Pay and Google Pay, for transactions at the hotel, including the settlement of room charges during check-out.
Q: Is Diners Club accepted at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills accepts Diners Club as a valid form of payment.
Q: Is Discover Card accepted at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills accepts Discover Card as a valid form of payment.
Guest Room Internet Access
Q: Can I connect multiple devices to the free internet at The Peninsula Beverly Hills?
A: Yes, you can connect multiple devices to the complimentary high-speed Wi-Fi provided at The Peninsula Beverly Hills. The hotel offers unlimited Wi-Fi access for all guests, allowing you to connect multiple devices throughout your stay.
Q: Do I need to log in or use a special code to access the free internet at The Peninsula Beverly Hills?
A: Yes, guests are required to log in to access the complimentary Wi-Fi at The Peninsula Beverly Hills. After connecting to the hotel's Wi-Fi network, guests will be directed to a login page where they can enter their room number and surname to access the internet. Visitors who are not staying at the hotel may obtain a Wi-Fi passcode from hotel staff and use it to log in through the same portal.
Q: Do the guest rooms at The Peninsula Beverly Hills have wifi?
A: Yes, the guest rooms at The Peninsula Beverly Hills offer Wi-Fi as part of their amenities.
Q: Does The Peninsula Beverly Hills in Beverly Hills, CA offer free internet access for guests?
A: Yes, The Peninsula Beverly Hills offers unlimited Wi-Fi internet access for guests.
Q: Is the free internet access at The Peninsula Beverly Hills secure for online banking or transactions?
A: The Peninsula Beverly Hills, like most luxury hotels, provides a public Wi-Fi network for guest use. While the hotel maintains high standards for its facilities, **public Wi-Fi networks are inherently insecure** for sensitive activities such as online banking or financial transactions. Even on a password-protected hotel network, you are sharing the connection with other guests. This creates risks such as "man-in-the-middle" attacks, where a malicious actor on the same network could potentially intercept your data traffic. Furthermore, public networks are susceptible to "evil twin" attacks, where a hacker sets up a fake hotspot with a name similar to the hotel's to trick guests into connecting. **Recommendations for secure transactions:** * **Use a VPN:** If you must use the hotel Wi-Fi for banking, use a reputable Virtual Private Network (VPN). A VPN encrypts your internet traffic, making it unreadable to anyone monitoring the network. * **Use Cellular Data:** It is generally safer to use your smartphone’s cellular data (4G/5G) via a personal hotspot than to connect to a public Wi-Fi network for financial transactions. * **Avoid Banking on Public Wi-Fi:** The safest practice is to wait until you are on a private, trusted network or use your cellular data plan to perform any banking or sensitive transactions. * **Enable Multi-Factor Authentication (MFA):** Ensure MFA is enabled on all your financial accounts. This provides an extra layer of security even if your login credentials were to be compromised. For specific inquiries regarding their network security protocols, you may contact the hotel directly.
Q: Is the free internet at The Peninsula Beverly Hills limited to certain hours or available 24/7?
A: Complimentary high-speed Wi-Fi at The Peninsula Beverly Hills is available 24 hours a day throughout the property for registered guests.
Q: Is the free internet speed at The Peninsula Beverly Hills suitable for video streaming and work?
A: Yes, the complimentary high-speed Wi-Fi at The Peninsula Beverly Hills is suitable for both video streaming and work. Complimentary high-speed internet access is available throughout the property, allowing guests to stay connected whether working remotely, attending virtual meetings, or streaming content.
Meeting Services / Packages
Q: Are security guards available for meeting/event services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides comprehensive security services for meetings and events. As a luxury property, they offer dedicated security personnel to ensure the safety and privacy of high-profile guests, corporate functions, and private events. Because security requirements vary based on the nature of the event, the number of attendees, and the level of privacy required, the hotel coordinates these services through their dedicated events team. They can arrange for private security details, coordinate with external security firms if necessary, and manage access control for ballrooms and meeting spaces. It is recommended that you contact their Catering and Events department directly during the planning phase to discuss your specific security needs and obtain a quote for these services.
Q: Are staff available at The Peninsula Beverly Hills for manual work?
A: Yes, staff at The Peninsula Beverly Hills are available to assist with manual tasks such as handling luggage. The hotel's Concierge team provides curbside arrival and departure assistance, while Bell Services assists with transporting luggage to and from guest rooms. For guests arriving at Los Angeles International Airport (LAX), the dedicated Airport Concierge service can meet guests at baggage claim for domestic flights or at customs for international flights, assist with their luggage, and escort them to their pre-arranged transportation.
Q: Does The Peninsula Beverly Hills offer registration services for meeting/event services?
A: Yes, The Peninsula Beverly Hills provides comprehensive event planning and registration services for meetings and events. Their dedicated events team manages the logistics for corporate gatherings, including coordinating registration desks, audiovisual requirements, and customized catering. To arrange these services, you can contact their events department directly through their website or by calling the hotel to speak with a catering or events manager who can tailor a package to your specific needs.
Q: Is a carpenter available for meeting/event services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills can provide carpentry support for meetings and events through its Engineering team, subject to availability and the requirements of the event.
Q: Is a decorator available for meeting/event services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers comprehensive event planning and coordination services, including access to professional decorators and floral designers to customize your meeting or event. The hotel maintains an in-house team and works with a curated list of preferred vendors to handle event aesthetics, floral arrangements, and bespoke decor. Because the hotel is known for its high-end, personalized service, they typically coordinate these details through their dedicated catering and events department to ensure the decor aligns with the hotel's luxury standards and the specific requirements of your event space. It is recommended that you contact their events team directly to discuss your specific vision, as they can provide a list of approved partners or facilitate the setup of your preferred decor.
Q: Is a locksmith available for meeting/event services at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not maintain an in-house locksmith as a standard service for meetings or events. However, the hotel’s **Concierge team** is highly experienced in coordinating third-party vendor services for guests and event planners. If you require locksmith services for an event (such as securing high-value displays, managing access for trade shows, or assisting with locked equipment), the hotel’s event management staff can facilitate the arrival of a licensed and bonded professional to the property. It is recommended that you contact the hotel’s events department directly to ensure the vendor meets the hotel’s security and insurance requirements before they arrive on-site. **Contact Information:** * **Phone:** +1 (310) 551-2888 * **Email:** pbh@peninsula.com
Q: Is a photographer available for meeting/event services at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers professional photography and videography services for meetings and events. The hotel maintains a list of "preferred vendors" that includes professional photographers who are familiar with the property’s layout, lighting, and event spaces. Because the hotel works closely with these partners, they are often the most efficient choice for ensuring high-quality coverage of corporate meetings, galas, or private events held on-site. To secure a photographer for your specific event, it is recommended that you contact the hotel’s **Catering and Events Department**. They can provide you with the current list of approved vendors and assist in coordinating the logistics for your event.
Q: Is an AV technician available for meeting/event services at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, an AV technician is available for meeting/event services at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is an electrician available for meeting/event services at The Peninsula Beverly Hillsl?
A: The Peninsula Beverly Hills does not maintain a public list of individual electricians available for hire. However, the hotel provides comprehensive event services and has an in-house engineering and events team that manages all technical requirements for meetings and events held on the property. If you are planning an event at the hotel, you should coordinate your electrical needs directly through your assigned Catering or Events Manager. They will ensure that all power requirements are met by the hotel’s authorized staff or approved vendors to comply with safety and building regulations. For inquiries regarding event planning and technical support, you can contact the hotel directly: * **Phone:** +1 (310) 551-2888 * **Website:** [The Peninsula Beverly Hills - Meetings & Events](https://www.peninsula.com/en/beverly-hills/meetings-events)
Q: Is event lighting available at The Peninsula Beverly Hills?
A: Yes, event lighting is available at The Peninsula Beverly Hills. The hotel offers comprehensive event services, including professional lighting, audiovisual support, and technical assistance to customize the ambiance for weddings, corporate events, and private gatherings held in their various event spaces. To ensure your specific lighting requirements are met, it is recommended to coordinate with their dedicated events team during the planning process.
Q: Is there copy or duplicating services available in the meeting rooms at The Peninsula Beverly Hills?
A: Yes, copying and printing services are available for guests at The Peninsula Beverly Hills. Requests can be arranged through the Guest Communications Center.
Snow Skiing & Snowboarding
Q: Are ski lockers available at The Peninsula Beverly Hills?
A: No, ski lockers are not available at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer ski-in/ski-out access?
A: No, The Peninsula Beverly Hills does not offer ski-in/ski-out access. The hotel is located in the heart of Beverly Hills, California, and is not situated near any ski slopes or ski resorts.
Q: How far is the ski area to the The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is located in the heart of Los Angeles, and there are no ski areas within the city itself. The closest ski resorts are located in the San Gabriel Mountains, approximately **75 to 90 miles** away from the hotel. The two primary ski areas accessible from the hotel are: * **Mountain High Resort:** Located in Wrightwood, this is typically the closest resort to Beverly Hills. Depending on traffic, the drive usually takes between **1.5 to 2 hours** (approximately 80–85 miles). * **Mount Baldy Resort:** Located in the San Gabriel Mountains, this resort is also roughly **75 to 85 miles** away. The drive typically takes about **1.5 to 2 hours**, depending on road conditions and traffic. Please note that travel times in the Los Angeles area can vary significantly based on traffic conditions, especially when traveling out of the city on weekends or holidays.
Q: Is the The Peninsula Beverly Hills at a ski area?
A: No, The Peninsula Beverly Hills is not located at a ski area. It is an urban luxury hotel situated in the heart of Beverly Hills, California, which is a metropolitan area known for its shopping, dining, and proximity to Los Angeles. The nearest ski resorts are located in the San Gabriel Mountains (such as Mountain High), which are approximately 70 to 90 miles away from Beverly Hills.
Q: What is the name of the ski area at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a ski area.
Sources: [1]
Specialty Pools
Q: Is there a hot tub or jacuzzi available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills features a rooftop pool and a whirlpool (hot tub) located on the hotel's roof deck. Guests can enjoy the whirlpool while taking in views of the city.
Additional Meeting Equipment
Q: Are stack chairs available in the meeting room at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers flexible meeting and event spaces that can be configured with various seating arrangements, including stackable chairs, to accommodate different event needs. The hotel provides a range of professional meeting rooms and boardrooms, such as the Verandah Room and the Club Room, which are equipped with customizable furniture options. For specific event requirements, including the availability of stack chairs for a particular room, it is recommended to contact their events team directly to ensure your setup needs are met.
Q: Are tables available in the meeting room(s) at The Peninsula Beverly Hills?
A: Yes, meeting rooms at The Peninsula Beverly Hills can be configured with tables to accommodate a variety of meeting and event setups. Table arrangements are available based on the event requirements and room layout.
Q: Are whiteboards available in the meeting rooms at The Peninsula Beverly Hills ?
A: Yes, The Peninsula Beverly Hills provides meeting rooms equipped with modern business amenities, including whiteboards and other presentation tools, upon request. Because the hotel offers a variety of meeting spaces—ranging from intimate boardrooms to larger event venues—the specific audiovisual equipment can be tailored to your needs during the booking process. It is recommended to confirm your specific requirements with their events team when reserving your space to ensure all necessary equipment is set up prior to your arrival.
Q: Is a podium lectern available in the meeting room at The Peninsula Beverly Hills?
A: Yes, podiums and lecterns are available for meetings and events at The Peninsula Beverly Hills upon request. Availability is subject to the event setup and meeting room configuration.
Q: Is there an installed stage in the meeting room at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not have a permanent, built-in stage in its meeting rooms. However, the hotel offers professional event planning services and can arrange for the installation of a custom stage, podium, or riser to meet the specific requirements of your event. For precise configurations and availability based on the specific room you are booking, it is recommended to contact their events team directly.
Fire Safety & Prevention
Q: Are there elevators at The Peninsula Beverly Hills in Beverly Hills, CA?
A: Yes, there are elevators at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Are there visual alarms in guest rooms and suites at The Peninsula Beverly Hills?
A: Yes, there are visual alarms in the guest rooms and suites at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Are visual alarms available in public areas at The Peninsula Beverly Hills?
A: Yes, visual alarms are available in public areas at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Do guest rooms and suites at The Peninsula Beverly Hills in Beverly Hills, CA have audible alarms?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills are equipped with audible smoke detectors and fire alarm systems. In accordance with safety regulations, these systems are designed to sound an alarm within the room in the event of a fire or emergency. Additionally, the hotel provides visual notification devices for guests who are deaf or hard of hearing upon request.
Q: Do public hallways at The Peninsula Beverly Hills have audible alarms?
A: Yes, public hallways at The Peninsula Beverly Hills are equipped with audible fire alarm systems. As a luxury hotel operating in Beverly Hills, the property is required to comply with strict California building and fire safety codes, which mandate the installation of audible and visual notification appliances in public corridors and guest areas to alert occupants in the event of an emergency.
Q: Does The Peninsula Beverly Hills have visual alarms in public hallways?
A: Yes, The Peninsula Beverly Hills is equipped with visual fire alarms in its public hallways and guest rooms to accommodate guests who are deaf or hard of hearing. These visual notification devices are part of the hotel's commitment to ADA (Americans with Disabilities Act) compliance.
Hotel Category
Q: Does The Peninsula Beverly Hills have a reward program?
A: No, The Peninsula Beverly Hills does not offer a hotel-specific rewards or loyalty program.
Q: Is The Peninsula Beverly Hills considered a resort property?
A: No, The Peninsula Beverly Hills is not considered a resort property. It is a luxury hotel located in the heart of Beverly Hills. While it offers exceptional accommodations, dining, spa, and wellness amenities, it is classified as a luxury urban hotel rather than a resort.
Sources: [1]
Room Related Taxes & Fees
Q: Does The Peninsula Beverly Hills charge a resort fee for guests?
A: No, The Peninsula Beverly Hills does not charge a resort fee. However, room rates are subject to applicable taxes and fees, including a city occupancy tax of approximately 14% and an additional 2% occupancy assessment. Combined, these taxes and fees total approximately 16.28%.
Accessibility and Guest Room Security
Q: Are accessible vanities available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers accessible accommodations that include accessible vanities. The hotel provides ADA-compliant guest rooms designed to meet the needs of guests with disabilities, featuring roll-in showers, lowered light switches, and accessible bathroom vanities. For specific room configurations or to ensure an accessible room is reserved for your stay, it is recommended to contact the hotel directly.
Q: Are bathtub grab bars available for guest safety at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides accessibility features for guest safety, including the availability of bathtub grab bars. The hotel offers ADA-compliant rooms and suites designed to accommodate guests with mobility needs. To ensure that a room equipped with specific accessibility features—such as grab bars, roll-in showers, or lowered fixtures—is reserved for your stay, it is recommended that you contact the hotel directly at the time of booking or prior to your arrival.
Q: Are hearing accessible rooms and/or kits available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers select accessible guest rooms and accommodations for guests with hearing impairments. Guests requiring a hearing-accessible room or accessibility equipment should contact the hotel directly when booking to ensure the appropriate accommodations are reserved and available for their stay.
Q: Are lowered deadbolts available on guest room doors at The Peninsula Beverly Hills to enhance guest security?
A: Yes. The Peninsula Beverly Hills indicates that accessible guest rooms include lowered deadbolts on guest room doors, which can help improve usability and security for guests.
Q: Are lowered electrical outlets available at The Peninsula Beverly Hills to enhance guest accessibility and safety?
A: Yes, lowered electrical outlets are available at The Peninsula Beverly Hills in Beverly Hills, CA to enhance guest accessibility and safety. ada standrd
Q: Are lowered view ports available in guest room doors at The Peninsula Beverly Hills to enhance guest security?
A: No, guest room and suite doors at The Peninsula Beverly Hills do not have lowered view ports. Guest room doors are equipped with a standard-height view port (peephole).
Q: Are mobility accessible rooms and/or kits available at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills offers mobility-accessible rooms and provides accessibility kits upon request. The hotel features ADA-compliant guest rooms designed with wider doorways, roll-in showers, and grab bars to accommodate guests with mobility needs. Additionally, the hotel provides accessibility kits that include items such as visual alarm systems, TTY devices, and other assistive tools to ensure a comfortable stay for guests with hearing or visual impairments. It is recommended to contact the hotel directly when booking to ensure your specific requirements are met.
Q: Are transfer showers available in guest rooms at The Peninsula Beverly Hills?
A: Yes, transfer showers are available in select ADA-compliant guest rooms at The Peninsula Beverly Hills upon request, subject to availability.
Q: Are view ports available in guest room and suite doors at The Peninsula Beverly Hills to enhance guest security?
A: Yes, guest room and suite doors at The Peninsula Beverly Hills are equipped with view ports (peepholes), providing an added security feature that allows guests to see who is outside their door before opening it.
Q: Can I share my digital key with other guests at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer digital key access. Guests receive a physical key card upon check-in, so digital keys cannot be shared with other guests.
Q: Can I use a digital key to access hotel amenities at The Peninsula Beverly Hills?
A: Yes, guests will need their room key card to access certain hotel facilities, including the Fitness Center located within The Peninsula Spa on the fifth floor and the rooftop pool.
Q: Do the accessible rooms in The Peninsula Beverly Hills have doors that provide a 32-inch wide opening?
A: Yes, the accessible guest rooms at The Peninsula Beverly Hills feature doors that open to a 90-degree angle, providing accessible entry in accordance with ADA requirements.
Q: Do the guest room and suite doors at The Peninsula Beverly Hills have self-closing mechanisms?
A: No, guest room and suite doors at The Peninsula Beverly Hills are not equipped with self-closing mechanisms.
Q: Do the pools at The Peninsula Beverly Hills offer a sloped entry?
A: The rooftop pool at The Peninsula Beverly Hills does not feature a sloped (zero-entry) access point. The pool is designed with traditional ladder and step entry points.
Q: Do the pools at The Peninsula Beverly Hills offer have a self-operating lift?
A: No, the pool at The Peninsula Beverly Hills does not have a self-operating pool lift.
Q: Do the room windows at The Peninsula Beverly Hills open for guest comfort and ventilation?
A: Yes, the windows at The Peninsula Beverly Hills are designed to open, allowing guests to enjoy fresh air and ventilation.
Sources: [1]
Q: Does The Peninsula Beverly Hills allow digital key access for all room types?
A: No, The Peninsula Beverly Hills does not offer digital key access for any room type. Guests receive a physical key card upon check-in.
Q: Does The Peninsula Beverly Hills have alarm clock telephone ringers?
A: Guest rooms at The Peninsula Beverly Hills do not have alarm clock telephone ringers. However, guests can set alarms using the in-room tablet.
Q: Does The Peninsula Beverly Hills have an accessible registration desk?
A: Yes, The Peninsula Beverly Hills has an accessible front desk to assist guests with mobility and accessibility needs.
Q: Does The Peninsula Beverly Hills have an wheel chair accessible route to the registration desk?
A: Yes, there is a wheelchair accessible route to the front desk at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills have deadbolts on guest room and suite doors?
A: Yes, there are deadbolts on guest room and suite doors at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer a toilet seat at wheelchair height for disabled guests?
A: Yes, The Peninsula Beverly Hills offers ADA-compliant accessible guest rooms equipped with wheelchair-height toilets to accommodate guests with mobility needs.
Q: Does The Peninsula Beverly Hills offer digital key access?
A: No, The Peninsula Beverly Hills does not currently offer digital key access. Guests receive a physical key card upon check-in, which is used to access guest rooms, suites, and select hotel facilities.
Q: Does The Peninsula Beverly Hills offer lever handles on guest room doors?
A: Yes, The Peninsula Beverly Hills features lever-style handles on its guest room doors. As a luxury property committed to accessibility and universal design, the hotel utilizes lever handles throughout its guest accommodations to ensure ease of use for all guests.
Q: Does The Peninsula Beverly Hills offer lowered night guards on guest room doors?
A: Yes, lowered night guards on guest room doors are offered at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills offer room and suite access through an exterior corridor?
A: Yes, The Peninsula Beverly Hills offers suites situated in free-standing villas set amidst the hotel's lush tropical gardens, which implies access through exterior corridors or private entrances rather than interior hallways.
Q: Does The Peninsula Beverly Hills offer room and suite access through an interior corridor?
A: Yes, most guest rooms and suites at The Peninsula Beverly Hills are accessed through interior corridors. The exception is the hotel's private villas, which feature their own private entrances.
Q: Does The Peninsula Beverly Hills offer safety chains or latches on guest doors?
A: The Peninsula Beverly Hills does not offer safety chains or latches on guest room doors. Instead, guest rooms are equipped with double-locking door systems to provide added security and privacy.
Q: Does The Peninsula Beverly Hills offer secondary locks on room windows?
A: No, guest rooms and suites at The Peninsula Beverly Hills do not have secondary locks on room windows.
Q: Does The Peninsula Beverly Hills provide electronic room keys for guests?
A: Yes, electronic room keys are provided for guests at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Does The Peninsula Beverly Hills provide meeting space for guests?
A: Yes, The Peninsula Beverly Hills provides extensive meeting and event space for guests. The hotel features several sophisticated venues, including the Verandah Room, the Magnolia Room, and the Garden Room, which are designed to accommodate a variety of functions ranging from intimate board meetings and private luncheons to larger corporate presentations and social gatherings. The hotel offers professional event planning services, state-of-the-art audiovisual equipment, and customized catering options to support business meetings and events.
Q: Does the The Peninsula Beverly Hills, have roll-in shower available?
A: Yes, The Peninsula Beverly Hills offers accessible rooms that feature roll-in showers. Guests requiring these accommodations are encouraged to contact the hotel directly prior to booking to ensure availability and to confirm that the specific room type meets their accessibility needs.
Q: How can I use a digital key at The Peninsula Beverly Hills?
A: To use a digital key at The Peninsula Beverly Hills in Beverly Hills, CA, you can download The Peninsula Hotels mobile app, link your reservation or sign into your account, and complete mobile/online check-in. Once your room is assigned and the check-in is finalized, the app will activate the digital key. Enable Bluetooth and/or NFC and location permissions on your smartphone, then open the app’s digital key and hold your phone near the door lock reader to unlock the room. If the key does not appear or does not work, contact the front desk or concierge for assistance or a physical key.
Q: How do I troubleshoot issues with my digital key at The Peninsula Beverly Hills?
A: To troubleshoot issues with your digital key at The Peninsula Beverly Hills in Beverly Hills, CA, try these steps in order: enable Bluetooth on your phone; enable Location Services and grant the hotel app the required permissions; ensure the Peninsula app is up to date, then force-close and reopen it or reinstall if needed; make sure your phone OS is current and disable battery-saver or low-power modes while using the digital key. If the key still fails, contact the hotel’s front desk or guest services—or use the hotel’s messaging service—so staff can refresh or reissue your digital key or provide a physical key card as a backup.
Q: How long is my digital key valid after check-out at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not offer digital key access. Guests receive a physical key card upon check-in, which is returned or deactivated at the end of their stay.
Q: Is a physical key card still available if I use a digital key at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills does not currently offer digital key access. Guests receive a physical key card upon check-in to access their guest room, suite, and select hotel facilities.
Q: Is an adjustable-height hand-held shower wand available at The Peninsula Beverly Hills?
A: No, the hand-held shower wand at The Peninsula Beverly Hills is not adjustable in height. However, guest bathrooms are equipped with a removable hand-held shower wand in addition to a separate overhead shower head.
Q: Is an internet connection required to use a digital key at The Peninsula Beverly Hills in Beverly Hills, CA?
A: The Peninsula Beverly Hills does not offer digital key access. Guests receive a physical key card upon check-in, so an internet connection is not required to access their guest room.
Q: Is there an accessible entrance to on-site fitness center at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides accessible facilities for guests. The hotel’s fitness center is located within the property and is accessible via the hotel’s elevator system, which is designed to accommodate guests with disabilities. The hotel is fully compliant with the Americans with Disabilities Act (ADA) and offers accessible routes throughout the property, including to the fitness center, spa, and pool areas. If you have specific mobility requirements or need assistance navigating the property, it is recommended to contact the hotel directly prior to your arrival so they can ensure your needs are met.
Q: Is there an accessible entrance to the on-site business center at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not have an on-site business center. Therefore, there is no business center entrance or accessible route to one.
Q: Is there an accessible entrance to the on-site spa at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills is fully accessible, and the on-site spa is accessible to guests with disabilities. The hotel provides accessible routes throughout the property, including elevators that provide access to the spa facilities. If you have specific requirements or need assistance with navigating the property, it is recommended to contact the hotel directly prior to your arrival to ensure your needs are met.
Q: Is there an accessible entrance to the on-site swimming pool at The Peninsula Beverly Hills?
A: Yes, there is an accessible entrance to the on-site swimming pool at The Peninsula Beverly Hills in Beverly Hills, CA.
Q: Is there an accessible main entrance to the The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills has an accessible main entrance and is committed to ADA (Americans with Disabilities Act) compliance. The hotel provides accessible routes throughout the property, including to the front desk, guest rooms, public restrooms, elevators, and dining venues, along with a range of accommodations and accessibility features for guests with disabilities.
Q: Is there an accessible route to guest room at The Peninsula Beverly Hills?
A: Yes, The Peninsula Beverly Hills provides accessible routes to its ADA-compliant guest rooms and throughout the property, including to the front desk, public restrooms, elevators, and dining venues.
Q: What app do I need to access the digital key for The Peninsula Beverly Hills?
A: No app is required, as The Peninsula Beverly Hills does not currently offer digital key access. Guests receive a physical key card upon check-in to access their guest room, suite, and select hotel facilities.
Workspace Amenities
Q: Are speakerphones available at The Peninsula Beverly Hills?
A: Yes, speakerphones are available at The Peninsula Beverly Hills. The hotel provides advanced in-room technology, including multi-line telephones with speakerphone capabilities, in all of its guest rooms and suites.
Q: Do the guest rooms at The Peninsula Beverly Hills have phones with voicemail?
A: Yes, the guest rooms at The Peninsula Beverly Hills are equipped with dual-line cordless telephones that include a voicemail system.
Q: Do the rooms at The Peninsula Beverly Hills have desk chairs?
A: Yes, the rooms and suites at The Peninsula Beverly Hills are equipped with dedicated workspaces that include comfortable desk chairs. The hotel is designed to cater to business travelers, and each room features a writing desk paired with a chair suitable for working.
Q: Do the rooms at The Peninsula Beverly Hills have ergonomic chairs for working comfortably?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills are furnished with ergonomic desk chairs, providing a comfortable workspace for guests during their stay.
Q: Does The Peninsula Beverly Hills have electrical outlets at desk level?
A: Yes, guest rooms and suites at The Peninsula Beverly Hills are equipped with electrical outlets at desk level, providing convenient access for guests working from their rooms.
Q: Does The Peninsula Beverly Hills provide a spare electrical outlet at the desk?
A: Yes, The Peninsula Beverly Hills provides convenient electrical access at the desk. The guest rooms are equipped with a multi-functional bedside and desk console that includes international power outlets, USB charging ports, and high-speed internet connectivity to ensure guests can easily charge devices and work.
Q: How many telephones are found in the rooms at The Peninsula Beverly Hills?
A: All guest rooms at The Peninsula Beverly Hills are equipped with at least one telephone. Larger guest rooms and suites may feature multiple telephones, depending on the room category.
Q: Is an in-room printer available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer in-room printers. Guests requiring printing services may arrange them through the front desk or Guest Communications Center.
Q: Is in-room fax available at The Peninsula Beverly Hills?
A: No, The Peninsula Beverly Hills does not offer in-room fax services. Guests requiring fax services may arrange them through the Front Desk or Guest Relations.
Q: What is the electric voltage in rooms at The Peninsula Beverly Hills?
A: Guest rooms and suites at The Peninsula Beverly Hills are equipped with standard 110-volt electrical outlets.
Q: What kind of work desk is provided in guest rooms at The Peninsula Beverly Hills?
A: Guest rooms at The Peninsula Beverly Hills are equipped with a dedicated, executive-style work desk. These desks are designed to be functional for business travelers, featuring integrated technology hubs, ergonomic seating, and high-speed internet access.
Airport Information
Q: Does The Peninsula Beverly Hills offer a free airport shuttle?
A: The Peninsula Beverly Hills provides a dedicated Airport Concierge service at LAX, where a team meets guests at baggage claim (for domestic flights), collects their luggage, and escorts them to a waiting hotel car. This service ensures a seamless travel experience, including assistance with luggage upon departure. However, it is not described as a free airport shuttle but rather a personalized concierge and car service.
Q: How far is The Peninsula Beverly Hills from the nearest airport?
A: The Peninsula Beverly Hills is approximately **10 to 12 miles** from Los Angeles International Airport (LAX). Depending on traffic conditions, the drive typically takes between 25 and 45 minutes.
Q: What transportation options are available from the airport to The Peninsula Beverly Hills?
A: Transportation options from the airport to The Peninsula Beverly Hills are available through the hotel's trusted third-party transportation partners. Guests may arrange a dedicated Peninsula Airport Concierge service, which meets arriving guests at baggage claim for domestic flights and at customs for international flights before escorting them to their transportation. Guests may also choose to use ride-share services such as Uber and Lyft for travel to and from the hotel.
City Center
Q: What is the compass direction from The Peninsula Beverly Hills to the city center?
A: The city center of Los Angeles (Downtown Los Angeles) is located to the **east** of The Peninsula Beverly Hills. When traveling from the hotel (located at 9882 S Santa Monica Blvd, Beverly Hills) to Downtown Los Angeles, you generally head in an easterly direction via Santa Monica Boulevard or Wilshire Boulevard.
Q: What is the distance of the city center from The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills is located at 9882 South Santa Monica Boulevard, Beverly Hills, CA 90212. Because Beverly Hills is a city within the Greater Los Angeles area, the "city center" is generally considered to be the area surrounding the intersection of **Rodeo Drive and Wilshire Boulevard**. The Peninsula Beverly Hills is approximately **0.5 miles (about a 10-minute walk or a 3-minute drive)** from the heart of the Beverly Hills shopping district and city center.
Q: What is the nearest city center to The Peninsula Beverly Hills?
A: The nearest city center to The Peninsula Beverly Hills is the **Beverly Hills city center** (specifically the area surrounding Rodeo Drive and the Golden Triangle). The hotel is located at 9882 South Santa Monica Boulevard, placing it approximately 0.5 to 0.7 miles—or a short 3- to 5-minute drive—from the heart of Beverly Hills' primary shopping and dining district.
Property Internet Provider
Q: What is the wifi bandwidth at The Peninsula Beverly Hills?
A: The Peninsula Beverly Hills offers complimentary high-speed Wi-Fi throughout the property. Standard internet speeds are up to 30 Mbps for visitors and 50 Mbps for registered hotel guests. Guests requiring faster connectivity may request VIP internet access with speeds of up to 250 Mbps.
Spa Facilities
Q: Does The Peninsula Beverly Hills have a spa on-site?
A: Yes, The Peninsula Beverly Hills has an on-site spa called The Peninsula Spa. It is located on the 5th floor and features seven treatment rooms, a private nail suite, a spa cabana, changing rooms, and a serenity lounge with city views. The spa offers a variety of treatments including customized massages, advanced wellness treatments from Ricari Studios, cold therapy, facials, manicures, and pedicures. Guests must be 18 years or older to use the spa facilities.
Q: What types of treatments are offered at the spa at The Peninsula Beverly Hills?
A: The spa at The Peninsula Beverly Hills offers a variety of treatments including: - Signature Custom Massage: A personalized massage tailored to individual needs, combining deep tissue, sports, classic Swedish massage, or a hybrid of these techniques using aroma-therapeutic oils and lotions. - Biologique Recherche Facials and Body Treatments: Customized exfoliation, anti-aging treatments, and the Slim and Sculpt body treatment targeting cellulite and localized fat with lymphatic drainage and sculpting massages. - Ricari Studios Treatments: Advanced wellness therapies focused on circulation, tissue health, and cellular vitality through a blend of technology and hands-on techniques. - Cold Therapy: The Plunge Experience, a cold therapy session that can be taken alone or as an enhancement to other treatments, promoting metabolism, sleep quality, and immune support. - Geneo 3-in-1 Superfacial: A non-invasive facial combining oxygenation, exfoliation, and nourishment for immediate and lasting skin rejuvenation. - Nail Services: Signature and classic manicures and pedicures, including luxurious treatments with scrubs, massages, paraffin wraps, and complimentary Champagne. - Spa Packages: Various packages combining massages, facials, nail services, and enhancements like Cold Plunge or Therabody Compression Boots, designed for full relaxation and rejuvenation. Additionally, enhancements such as hot stone therapy, Therabody percussive therapy, compression jet boots, specialized oils, and paraffin treatments for hands or feet are available to complement the main treatments.
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